Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

Ana Hernandez-Juarez

High Point

Summary

Proven leader and skilled HVAC Technician with a history at the US Army, adept in team management and technical troubleshooting. Excelled in enhancing team performance and customer satisfaction, leveraging expertise in worksite safety and multitasking. Demonstrated commitment to continuous learning and mentorship, driving operational excellence and safety.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HVAC Technician

US Army
06.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Repaired and replaced motors, bearings and belts.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.

Crew Member Team Leader

McDonald's
09.2019 - 06.2021
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.


Warehouse Worker

On Demand Delivery Specialists Inc
04.2018 - 03.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

No Degree - Automotives

BMW Military Service Technician Education Program
Fort Liberty, North Carolina
10.2024

High School Diploma -

Mount Tabor High School
Winston Salem, NC
06.2021

Skills

Excellent ability to work as a team member and communicate effectively with others

× Strong ability to process information from schematics and reference manuals and effectively produce quality results under pressure

× Able to learn quickly, and thoroughly complete tasks with a dedicated and detail-oriented work ethic

× Excelled in all subjects during the MSTEP program, substantiated by the high grades achieved in both written tests and hands-on assessments throughout the program

Certification

  • CPR Training - 2023-current
  • 609 EPA Certification- 2021-current

Languages

Spanish
Native or Bilingual

Additional Information

Have hands on experience on mechanics since the age of 12, currently have two project cars at the moment, 08 Ford mustang and 07 Honda civic.

Timeline

HVAC Technician

US Army
06.2021 - Current

Crew Member Team Leader

McDonald's
09.2019 - 06.2021

Warehouse Worker

On Demand Delivery Specialists Inc
04.2018 - 03.2020

No Degree - Automotives

BMW Military Service Technician Education Program

High School Diploma -

Mount Tabor High School

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Ana Hernandez-Juarez