Amy R. Jeffers
Cary
Summary
Empathetic and detail-oriented healthcare professional with a BA in Psychology, with a focus in cognitive science, bringing over nine years of combined experience in pharmacy and military intelligence. Skilled in handling sensitive data, adhering to best practices, and supporting high-stakes decision-making. Eager to apply strong analytical skills and a deep interest in brain-behavior relationships to neuropsychological assessment, test administration, and behavioral observation in support of diagnostic and treatment planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS HEALTH
06.2019 - Current
- Accurately entered and maintained patient medication records, ensuring compliance with HIPAA regulations.
- Collaborated with pharmacists and healthcare providers to optimize patient care.
- Delivered clear communication and assistance to diverse patient populations in a fast-paced environment.
Intelligence Analyst
U.S. ARMY
01.2016 - 05.2019
- Gathered, analyzed, and processed classified intelligence data to support operational decision-making.
- Maintained strict confidentiality and adherence to security protocols (TS/SCI clearance).
- Conducted risk assessments and ensured readiness and compliance of personnel and physical security measures.
- Produced detailed, accurate reports to inform commanders and security teams.
Pharmacy Technician
WALMART PHARMACY
09.2015 - 01.2016
- Assisted pharmacists with prescription filling, data entry, and patient profile management.
- Maintained accuracy and attention to detail in all pharmacy tasks.
- Provided excellent customer service.
Store Associate
HALLMARK GOLD CROWN SHOP
09.2015 - 01.2016
- Organized merchandise and maintained store presentation.
- Delivered exceptional customer service contributing to increased store performance.
Education
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, North Carolina06.2023
Associate of Applied Science - Intelligence Operations Studies
Cochise Community College
Ft. Huachuca, Arizona05.2019
Associate of Science - General Education
Fayetteville Technical Community College
Fayetteville, North Carolina05.2019
Skills
- Attention to Detail & Data Accuracy
- Report Preparation & Documentation
- Analytical Thinking & Strategic Problem Solving
- Confidentiality & HIPAA Compliance
- Communication & Interpersonal Skills
- Organization & Time Management
- Teamwork & Collaboration
- Problem-solving skills
Certification
- Certified Pharmacy Technician, PTCB, 2021 (Active)
- North Carolina Pharmacy Technician License, NCBOP, 2025 (Active)
- Brain Injury Fundamentals Course, BIAA, 2025
- TS/SCI Security Clearance, DoD, 2017 (Inactive)
Timeline
Pharmacy Technician
CVS HEALTH
06.2019 - Current
Intelligence Analyst
U.S. ARMY
01.2016 - 05.2019
Pharmacy Technician
WALMART PHARMACY
09.2015 - 01.2016
Store Associate
HALLMARK GOLD CROWN SHOP
09.2015 - 01.2016
Associate of Applied Science - Intelligence Operations Studies
Cochise Community College
Associate of Science - General Education
Fayetteville Technical Community College
Bachelor of Arts - Psychology
North Carolina State University
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