Amy Young, BSN, RN, C-EFM
9936 Violet Cannon Dr. NW Concord
Summary
Experienced Registered Nurse with 24 years in Labor and Delivery, including 9 years as Clinical Nurse Supervisor. Led high-acuity teams and managed unit operations to ensure safe, quality patient care in dynamic settings. Demonstrated strong clinical judgment in high-pressure situations, guiding teams through complex scenarios while coordinating staffing and staff development.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Nurse Supervisor
Advocate Health
Charlotte, NC
05.2017 - Current
- Charge nurse
- Supervise daily operations of a busy Labor and Delivery unit consisting of 26 labor rooms, 8 triage rooms, 4 operating rooms, and 4 PACU beds.
- Lead nursing staff while promoting quality patient care and safety.
- Optimize staffing levels to support quality patient care and efficient unit operations.
- Coordinated patient flow and staffing management by assessing volume and acuity needs.
- Schedule balancing and PTO approval for RNs, HCTs, and Surgical Technologists.
- Serve as a clinical resource for complex obstetric emergencies.
- Assist with interviewing, onboarding, orientation, and mentoring of new nurses.
- Complete mid year and yearly employee evaluations and performance coaching.
- Collaborate with physicians, anesthesia team, NICU, operating room team, and ancillary departments.
- Participate in leadership, UBC, OB triage/ED touchpoint, and Labor support meetings to collaboratively address unit challenges and enhance care delivery.
- Maintain employee attendance and counseling records.
- Ensure compliance with hospital policies and regulatory standards.
- Respond to emergency situations and coordinate rapid clinical decision-making.
- Conducted patient satisfaction rounds using Cipher to identify and promptly resolve concerns, improving overall patient experience.
- Completion of LEIFS cohort 2023
Labor and Delivery RN
Advocate Health
Charlotte, NC
06.2002 - 05.2017
- Cross-trained and functioned in Labor & Delivery, high-risk obstetrics, antepartum, intrapartum, postpartum and perioperative care including pre-op, intra-op, and PACU recovery.
- Monitored maternal and fetal well-being using advanced fetal monitoring techniques.
- Assisted physicians with vaginal deliveries, cesarean sections, inductions, and obstetric emergencies.
- Cared for high-risk pregnancies.
- Educated patients and families on labor, delivery, newborn care, breastfeeding, and postpartum recovery, enhancing understanding and engagement in care.
- Collaborated with interdisciplinary healthcare teams to develop and implement care plans, improving patient outcomes.
- Precepted and mentored new hires, facilitating clinical skill development and fostering professional growth.
- Obtained Clinical Nurse III credential, specializing in neonatal critical care.
- Functioned in the charge nurse role.
- Facilitator for Women’s Service Line Journal Club.
- Conduct yearly staff competencies.
- Restrictive Soft Restraint champion.
Education
BSN - Nursing
Winston-Salem State University
Winston-Salem, NC05-2013
Diploma - Nursing
Mercy School of Nursing
Charlotte, NC05-2002
Skills
- Clinical leadership
- Care coordination
- Patient safety protocols
- Critical thinking
- Problem-solving abilities
- Organizational skills
- Time management abilities
- Effective communication
- Teamwork and collaboration
- Adaptability and flexibility
- Reliability
Certification
- C-EFM (certification by NCC in electronic fetal monitoring)
- CCE (certification in childbirth education)
- BLS Provider
- BLS Instructor
- ACLS- Provider
- NRP -Provider
- NRP -Instructor
Timeline
Clinical Nurse Supervisor
Advocate Health
05.2017 - Current
Labor and Delivery RN
Advocate Health
06.2002 - 05.2017
BSN - Nursing
Winston-Salem State University
Diploma - Nursing
Mercy School of Nursing