Amy Willett
Apex
Summary
Dynamic small business owner with a proven track record at Right Side Rides, LLC, excelling in operations and public health education. Leveraged critical thinking to enhance service quality and foster client relationships, achieving consistent growth. Skilled in public health policy and dedicated to delivering culturally sensitive support in diverse environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Small Business Owner
Right Side Rides, LLC
01.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
Placement Coordinator
John T Mather Memorial Hospital
09.2015 - 12.2019
- Conducted thorough candidate assessments to determine skills, strengths, and areas for improvement, ensuring successful placement in appropriate roles.
- Effectively facilitated discharge plans for approximately 20 patients per day
- Built strong relationships with insurance case managers by providing timely updates on candidate status and availability, leading to improved communication and collaboration.
- Placed patients in long term care, short term rehab, OPWDD and OMH group homes
Medical Social Worker
John T Mather Memorial Hospital
08.2014 - 09.2015
- Completed psychosocial evaluations and needs assessments.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Organized clinical documentation, treatment plans, and referrals.
Education
DrPH - Public Health
Capella University
Minneapolis, MN09-2024
Master of Science - Social Work
Stonybrook University
Setauket, NY05-2017
Skills
- Small business operations
- Public health policy
- Public health principles
- Public health guidelines adherence
- Public health education
- Public health leadership
- Critical thinking
Certification
- Licensed Master Social Worker (MSW) 2017-Current
Timeline
Small Business Owner
Right Side Rides, LLC
01.2022 - Current
Placement Coordinator
John T Mather Memorial Hospital
09.2015 - 12.2019
Medical Social Worker
John T Mather Memorial Hospital
08.2014 - 09.2015
DrPH - Public Health
Capella University
Master of Science - Social Work
Stonybrook University
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