Amy Lipford
Lenoir
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistance
Unc Health Caldwell
12.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Sterile Processing Technician
Stallergenes Greer Labs
09.2018 - 12.2020
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Inspected sterile package integrity prior to distribution.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
Pharmacy Technician
Rite Aide Pharmacy
05.2016 - 08.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
High School Diploma -
Hibriten High School
Lenoir, NC06.2017
Skills
- Organized
- Great Time management
- Fast learner
- Highly dependable
Certification
Certified Medical Assistant
Timeline
Certified Medical Assistance
Unc Health Caldwell
12.2020 - Current
Sterile Processing Technician
Stallergenes Greer Labs
09.2018 - 12.2020
Pharmacy Technician
Rite Aide Pharmacy
05.2016 - 08.2018
High School Diploma -
Hibriten High School
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