AMY KRIEBEL
Mug Shot LLC
Newport
1
Certification
20
years of professional experience
Results-driven Restaurant General Manager with extensive experience in restaurant operations, culinary leadership, financial management, and team development. Demonstrated success achieving 11%–15% year-over-year sales growth while overseeing restaurant operations with annual revenue of $500,000–$1 million. Experienced in budget management, food and labor cost control, inventory management, employee training, guest satisfaction, and food safety compliance. Combines hands-on culinary expertise with strong operational leadership to improve efficiency, maintain quality standards, and support sustainable business growth.
Work History
General Manager
5 Years- Achieve 11%–15% year-over-year sales growth since the restaurant's opening through effective operational management and a focus on guest satisfaction.
- Oversee daily front-of-house and back-of-house operations for a restaurant generating $500,000–$1 million in annual revenue.
- Manage an annual operating budget under $1 million, monitoring expenses, and identifying opportunities to improve financial performance.
- Monitor food and labor costs, purchasing, inventory, and waste to support profitability without compromising food quality or service standards.
- Recruit, hire, train, coach, and develop a team of 1–20 employees, promoting teamwork, accountability, and consistent service.
- Oversee menu planning, vendor relationships, purchasing, accounts payable, budget planning, and month-end financial processes.
- Build strong customer and vendor relationships to improve guest satisfaction, encourage repeat business, and support continued sales growth.
- Maintain food safety, sanitation, and regulatory compliance standards across daily restaurant operations.
- Coordinate food preparation, catering, and special events while maintaining food quality, presentation, and service standards.
Pick and Prep Host
2 Years 3 Months- Selected and prepared customer pickup orders accurately while maintaining product freshness and quality.
- Delivered dependable customer service and helped resolve order concerns.
- Collaborated with team members to meet daily fulfillment demands and maintain efficient workflows.
Cook/Baker
6 Months- Prepared meals and baked products in a healthcare food service environment while following established recipes and production standards.
- Maintained food safety, sanitation, and proper food-handling practices.
- Supported consistent meal service through effective preparation, quality control, and food presentation.
Chef Manager
7 Months- Coordinated daily culinary operations, food preparation, and meal service.
- Supported menu planning, purchasing, inventory management, and food cost control.
- Maintained sanitation and food safety standards while supporting efficient kitchen operations.
Assistant Director of Dining Services
2 Years- Assisted with dining services operations, supporting meal quality, service delivery, and resident satisfaction.
- Supported staffing, scheduling, employee training, and daily workflow coordination.
- Assisted with budget management, purchasing, inventory control, and food cost monitoring.
- Helped maintain food safety, sanitation, and healthcare dining standards.
Executive Chef
11 Months- Directed culinary production and daily kitchen operations in a hospital food service environment.
- Oversaw meal preparation, menu execution, food presentation, and kitchen quality standards.
- Supported inventory management, purchasing, and cost control while coordinating daily food production.
- Maintained food safety and sanitation standards.
Sous Chef
1 Year 7 Months- Assisted with kitchen management, food production, and meal service in a healthcare environment.
- Supported menu execution, staff coordination, inventory control, and food quality.
- Helped maintain consistent production, sanitation, and food safety standards.
Sous Chef
1 Year 1 Month- Supported culinary operations and meal preparation in a senior living community.
- Assisted with menu execution, food presentation, and daily kitchen production.
- Maintain food safety and sanitation standards while supporting consistent dining services.
Cook / Dietary Aide / Dietary Clerk
6 Years 5 Months- Developed a strong foundation in culinary preparation, dietary services, and food service administration.
- Assisted with meal preparation, meal distribution, and daily dining operations.
- Supported dietary documentation, service coordination, and food service organization.
- Follow food safety, sanitation, and resident service standards.
Education
32 college credit hours completed
High School Diploma
Skills
Restaurant Operations & General Management
Sales Growth & Revenue Development
Budget Management & Expense Control
Food & Labor Cost Management
Team Leadership & Employee Development
Recruitment
Hiring & Training
Guest Relations & Service Recovery
Inventory Management & Purchasing
Menu Planning & Food Presentation
Vendor Relations & Customer Satisfaction
Food Safety & Sanitation Compliance
High-Volume Food Service
Catering & Special Events
Accounts Payable & Month-End Reporting
Healthy menu planning
high-volume food service
food presentation
flavor development
catering
and special event execution.
Certification
SERV Safe Certified — Valid through August 2028, Executive Chef Development Program — Morrison Management Specialists, January 2015, Culinary Career Ladder Certificate — Morrison Management Specialists, October 2011
Personal Information
Title: RESTAURANT GENERAL MANAGER | OPERATIONS & TEAM LEADERSHIP
Timeline
General Manager
Mug Shot LLC
2021.10 - CurrentRead More
Pick and Prep Host
Lowe's Foods
2019.07 - 2021.10Read More
Cook/Baker
Onslow Memorial Hospital
2018.11 - 2019.05Read More
Chef Manager
Culinary Services Group
2018.05 - 2018.12Read More
Assistant Director of Dining Services
Morrison Management Specialists / Compass Group / EHM Senior Solutions
2016.05 - 2018.05Read More
Executive Chef
Morrison Management Specialists / Compass Group / McLaren Port Huron Hospital
2015.06 - 2016.05Read More
Sous Chef
Morrison Management Specialists / Compass Group / McLaren Macomb Hospital
2013.11 - 2015.06Read More
Sous Chef
Morrison Management Specialists / Compass Group / Canterbury on the Lake
2012.10 - 2013.11Read More
Cook / Dietary Aide / Dietary Clerk
Evangelical Homes
2006.05 - 2012.10Read More
Utica High School
High School Diploma
Read More
Macomb Community College
Read More