Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Social Work Experience
Honors And Accomplishments
Timeline
Generic

AMY G. JONES

Winston Salem

Summary

Dynamic Family Foundations Supervisor at Crossnore Communities for Children, skilled in case management and team supervision. Successfully guided a collaborative treatment team, enhancing service delivery for families. Proven ability to train staff and maintain compliance, demonstrating strong problem-solving and effective communication skills to advocate for children's needs.

Overview

1
1
Certification
25
25
years of professional experience

Work History

Family Foundations Supervisor

Crossnore Communities for Children
Winston Salem
07.2024 - Current
  • Maintained a caseload, provided assessments, individual therapy, family therapy, and case management support to up to 12 children and their families.
  • Guided Family Foundations team and collaborated with schools, courts, child welfare agencies, and treatment providers to deliver cohesive support for children and families in services.
  • Provide administrative supervision for Family Foundations team members.
  • Interview, onboard, and train staff within the Family Foundations program.
  • Conducted audits of case and personnel files to ensure compliance with licensing, accreditation, and funder requirements.
  • Family Foundations Intensive In-Home Team, Winston Salem, NC

Precinct Official / Help Desk Official

Forsyth County Board of Elections
Winston Salem
02.2024 - Current
  • Resolved voting registration issues and inconsistencies for voters on election day
  • Provided provisional ballot options to ensure every voter could participate
  • Clarified voting process and addressed voter identification concerns for voters

Chair

Local Engage Team (LET), Redeemer Presbyterian Church
Winston Salem
01.2023 - Current
  • Connected congregants with community serving opportunities, enhancing congregational involvement
  • Allocating funds to local agencies that seek to improve economic mobility among underserved populations in Winston Salem
  • Creating an agenda for and facilitating monthly meetings with the team
  • Advocating to congregation on behalf of local organizations that have not previously have been supported by the church
  • Member of the core team from our church taking part in Forsyth Sponsoring Committee, NC IAF

Specialization - Year Social Work Intern

Crossnore Communities for Children
Winston Salem
08.2023 - 04.2024
  • Case conceptualization & strengths-based case planning
  • Documentation (case notes, comprehensive clinical assessment updates)
  • Case management support and psychoeducation
  • Facilitate and co-facilitate client sessions (community-based, in-home, and in-office)
  • Participate in weekly group supervision meetings
  • Provide consultation to Trust-Based Relational Interventions (TBRI) parent trainer and qualified professionals (QP) on causes of externalizing behaviors and trauma-informed care
  • Conducted focus group and offered results to agency related to trainings and feelings of practitioner preparedness
  • Collaborated with Family Foundations Intensive In-Home Team in Winston Salem, NC to support client needs

Generalist-Year Social Work Intern

Gibson Elementary School
Winston Salem
08.2023 - 05.2023
  • Observed and participated with field supervisor working with students, families, & communities in the school setting
  • Engaged staff, students and families to participate in November 2022 election
  • Conducted staff survey on the impact of classroom behavior management practices
  • Collected teacher and student survey data on the impact of insufficient classroom supports for students with special needs
  • Presented survey results to school board to advocate for maintaining current ESSER funded school social worker positions
  • Connected students and families with backpack food program as well as helped in distribution
  • Participated in risk assessments for students as well as conducted social histories with parents
  • Advocated for parental rights under the new student code of conduct

Choir accompanist

Lexington Middle and High Schools
Lexington
01.2018 - 01.2020
  • Choral piano accompanist for concerts, classes

Substitute worship accompanist

Advent Lutheran Church
Charlotte
01.2016 - 01.2018
  • Accompanied choir and congregation during church services, rehearsals

Administrative assistant

Christ Community Church
Lake Nona
01.2013 - 01.2015
  • Assisted the pastor in the daily operations at the church
  • Prepared, ordered, and distributed the weekly church bulletin
  • Counted, recorded, and deposited money given during offering each week
  • Maintained church directory

Piano professor

Sierra Nevada College
Incline Village
01.2010 - 12.2010
  • Taught piano lessons to students enrolled at the college

Volunteer

The River Ministry for Women
Johnson City
01.2007 - 12.2010
  • Helped female clients with laundry services
  • Restocked supplies, helped construct care packages
  • Cleaned and organized space

Piano teacher

Sullins Academy
Bristol
01.2007 - 12.2009
  • Taught private piano lessons to students during the school day (K-8 school)

Choir/worship piano accompanist

Covenant Presbyterian Church
Johnson City
01.2007 - 12.2009
  • Accompanied choir and led congregation in hymns during the worship service

Piano accompanist

Emory and Henry College
Emory
01.2006 - 12.2007
  • Accompanied vocal students at lessons and recitals
  • Accompanied music students for end-of-semester juries and honors recitals

Piano accompanist

University of Tennessee at Chattanooga
Chattanooga
01.2004 - 12.2006
  • Accompanied opera workshop and choirs each semester
  • Accompanied and coached music students (vocal and instrumental) for lessons, weekly seminar performances, full recitals, end-of-semester juries and a musical

Manager

Chattanooga Coffee Company
Chattanooga
01.2002 - 12.2006
  • Responsible for ordering and inventory
  • Shift manager in charge of other employees
  • Established accounts with local restaurants interested in serving our coffee

Education

M.S.W. - Social Work: Direct Practice & School Social Work

University of North Carolina at Chapel Hill
Chapel Hill, NC
06-2024

M.M. - Piano Performance

University of Tennessee at Chattanooga
Chattanooga, TN
12-2006

B.A. - Music

University of Tennessee at Chattanooga
Chattanooga, TN
06-2004

Skills

  • Case management
  • Team supervision
  • Clinical assessment
  • Community engagement
  • Staff training
  • Data analysis
  • Problem solving
  • Effective communication
  • Empathy building
  • Advocacy skills
  • Coaching and mentoring
  • Staff management
  • Attention to detail
  • Task delegation
  • Documentation and reporting
  • Goal oriented
  • Complex Problem-solving
  • Interpersonal relations
  • Good judgment
  • Professional and courteous
  • Active listening

Volunteer Experience

  • Chair, Local Engage Team (LET), Redeemer Presbyterian Church, Winston Salem, NC, 2023 - present, Connecting congregants to serving opportunities in the community, Allocating funds to local agencies that seek to improve economic mobility among underserved population in Winston Salem, Creating an agenda for and facilitate monthly meetings with the team, Advocate to congregation on behalf of local organizations that have not previously have been supported by the church, Member of the core team from our church taking part in Forsyth Sponsoring Committee, NC IAF
  • Volunteer, The River Ministry for Women, Johnson City, TN, 2007 - 2010, Helped female clients with laundry services, Restocked supplies, helped construct care packages, Cleaned and organized space

Certification

  • LCSWA, 06/24, Licensed Clinical Social Work Associate, P020663, North Carolina Social Work Certification & Licensure Board
  • SSW, 06/24, North Carolina Licensed Professional Educator: School Social Worker, 1292529, North Carolina Department of Public Instruction

Social Work Experience

  • Family Foundations Supervisor, Crossnore Communities for Children: Family Foundations Intensive In-Home Team, Winston Salem, NC, 07/24 - present, Maintain a caseload, providing assessments, individual therapy, family therapy, and case management support to a caseload of up to 12 children and their families, in compliance with established person-centered plans., Serve as clinical guide for the Family Foundations team, children/families in services, schools, courts, child welfare agencies, and other treatment providers in a collaborative treatment team approach., Interview, onboard, and train staff within the Family Foundations program., Provide administrative supervision for Family Foundations team members., Maintain and audit detailed case and personnel files to ensure compliance with licensing, accreditation and funder requirements.
  • Specialization-Year Social Work Intern, Crossnore Communities for Children: Family Foundations Intensive In-Home Team, Winston Salem, NC, 08/23 - 04/24, Case conceptualization & strengths-based case planning, Documentation (case notes, comprehensive clinical assessment updates), Case management support and psychoeducation, Facilitate and co-facilitate client sessions (community-based, in-home, and in-office), Participate in weekly group supervision meetings, Provide consultation to Trust-Based Relational Interventions (TBRI) parent trainer and qualified professionals (QP) on causes of externalizing behaviors and trauma-informed care, Conducted focus group and offered results to agency related to trainings and feelings of practitioner preparedness
  • Generalist-Year Social Work Intern, Gibson Elementary School, Winston Salem, NC, 08/23 - 05/23, Observed and participated with field supervisor working with students, families, & communities in the school setting, Engaged staff, students and families to participate in November 2022 election, Conducted staff survey on the impact of classroom behavior management practices, Collected teacher and student survey data on the impact of insufficient classroom supports for students with special needs, Presented survey results to school board to advocate for maintaining current ESSER funded school social worker positions, Connected students and families with backpack food program as well as helped in distribution, Participated in risk assessments for students as well as conducted social histories with parents, Advocated for parental rights under the new student code of conduct

Honors And Accomplishments

  • Fall 2023 - Spring 2024, UNC PrimCare-4-YOUTH Scholarship
  • Fall 2005 - Fall 2006, Rivituso Graduate Scholarship for excellence in collaborative piano
  • Spring 2006, Authors and Artists Club Scholarship
  • Spring 2006, Outstanding Graduate Music Student Award
  • Spring 1997, Invited piano accompanist, Carnegie Hall

Timeline

Family Foundations Supervisor

Crossnore Communities for Children
07.2024 - Current

Precinct Official / Help Desk Official

Forsyth County Board of Elections
02.2024 - Current

Specialization - Year Social Work Intern

Crossnore Communities for Children
08.2023 - 04.2024

Generalist-Year Social Work Intern

Gibson Elementary School
08.2023 - 05.2023

Chair

Local Engage Team (LET), Redeemer Presbyterian Church
01.2023 - Current

Choir accompanist

Lexington Middle and High Schools
01.2018 - 01.2020

Substitute worship accompanist

Advent Lutheran Church
01.2016 - 01.2018

Administrative assistant

Christ Community Church
01.2013 - 01.2015

Piano professor

Sierra Nevada College
01.2010 - 12.2010

Volunteer

The River Ministry for Women
01.2007 - 12.2010

Piano teacher

Sullins Academy
01.2007 - 12.2009

Choir/worship piano accompanist

Covenant Presbyterian Church
01.2007 - 12.2009

Piano accompanist

Emory and Henry College
01.2006 - 12.2007

Piano accompanist

University of Tennessee at Chattanooga
01.2004 - 12.2006

Manager

Chattanooga Coffee Company
01.2002 - 12.2006

M.S.W. - Social Work: Direct Practice & School Social Work

University of North Carolina at Chapel Hill

M.M. - Piano Performance

University of Tennessee at Chattanooga

B.A. - Music

University of Tennessee at Chattanooga
AMY G. JONES