Amy Davis
Grover
Summary
Dynamic Peer Support Specialist with proven expertise at Phoenix Counseling Center in care coordination and client advocacy. Skilled in empowering individuals through effective communication and resource navigation, I have successfully facilitated recovery plans and fostered a positive environment for clients, enhancing their coping strategies and overall well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Phoenix Counseling Center
Shelby
08.2023 - Current
- Coordinated referrals for additional services as needed based on client needs.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Actively listened and responded empathetically when interacting with clients.
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Educated clients on available community resources that could enhance their quality of life.
- Assisted clients with developing healthy coping skills to manage stressors.
- Facilitated individual and group sessions to provide guidance and counseling.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
- Provided follow-up care after discharge from clinical settings or other programs.
- Encouraged open communication between all parties involved in the client's case.
- Helped individuals overcome harmful drug and alcohol addictions.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Interacted with family members of individuals and shared information regarding available community support services.
- Transported individuals safely to aftercare treatment facilities.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Met with clients to understand individual needs and develop personalized counseling plans.
- Coordinated resources to support clients and help each achieve targets.
Education
High School Diploma -
Kings Mountain High School
Kings Mountain, NC05-1997
Skills
- Care coordination
- Client advocacy
- Resource networking
- Confidential documentation
- Group facilitation
- Follow-up care
- Individual counseling
- Effective communication
- Active listening
- Problem resolution
- Empowerment strategies
- Resource navigation
- Motivational interviewing
- Positive environment facilitation
- Wellness recovery action plan
- Arranging transportation
- Appointment scheduling
- Rapport building
- Leadership skills
- Recovery guidance
- Empathy development
- Boundary setting
- Multicultural sensitivity
- Relapse prevention
- Peer support ethics
- Substance abuse awareness
- Communication
- Mental health services
- Providing direction
- Exemplary communication
- Relationship cultivation
- Self-care management
- Recovery assistance and support
- Attention to detail
- Care planning
- Mindfulness techniques
- Emotional support
- Goal setting
- Documentation and reporting
Certification
- NCCPSS
- WRAP Certified
- CADC-I
Timeline
Peer Support Specialist
Phoenix Counseling Center
08.2023 - Current
High School Diploma -
Kings Mountain High School
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