Amun El
Huntersville
Summary
Dynamic manager with extensive experience at Jersey Dogs, excelling in inventory control and customer satisfaction. Proven track record in staff training and supervision, driving operational efficiency. Adept in sales strategies and report generation, consistently achieving top performance while fostering a collaborative team environment. Committed to delivering exceptional service and results. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
manager
walk on cleaning service
Charlotte
04.2025 - Current
- Trained staff on cleaning techniques and safety protocols.
- Coordinated supply inventory and ordered cleaning materials as needed.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
General Manager
Jersey dogs
Charlotte
02.2020 - Current
- Run 2 hotdog cart in two cities
- Coordinated inventory management to maintain proper stock levels and minimize waste.
- Tracked monthly sales to generate reports for business development planning.
- Oversaw daily operations to ensure smooth service and customer satisfaction.
In home new device expert
Asurion
Charlotte
12.2022 - 11.2023
- Deliver and set up new device from at&t
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Short Order Cook
Stadium Grill And Tavern Restaurant
Charlotte
08.2021 - 11.2021
- Prepared and cooked food items according to menu specifications.
- Assisted in inventory management and restocking supplies as needed.
- Operated kitchen equipment such as grills, fryers, and ovens efficiently.
Private Contractor
Kinard express
Concord
06.2018 - 04.2020
- Driver independent for fed ex
- Managed logistics for timely deliveries to ensure customer satisfaction.
- Adhered to safety protocols when handling hazardous materials or equipment.
Installer
Dish network
Charlotte
04.2016 - 03.2018
- Install TVs, satellite, and upsell products.
- Installed satellite dishes and related equipment for residential customers.
- Collaborated with team members to troubleshoot technical issues during installations.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
Shift Supervisor
Allied Universal
Charlotte
02.2015 - 04.2016
- Supervised 6 officers putting rite position to keep property safe
- Supervised daily operations of security personnel at client sites.
- Maintained accurate records of incidents and daily activities for reporting purposes.
- Completed opening and closing duties to facilitate business operations.
Sprint Customer Service Representative
Sprint wireless
Charlotte
03.2004 - 07.2009
- Top 5 in sales every month, customer service as well. I have all the sales awards that Sprint had to offer at that time.
- Assisted customers with account inquiries and service-related issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High school diploma -
Hallsboro High School
Hallsboro, NC06.1986
Some College (No Degree) - Mechanical Engineering
Gaston College
Dallas, NCSkills
- Shift and restaurant management
- Telecommunications
- Inventory control and management
- Food safety practices
- Computer literacy and skills
- Sales and upselling strategies
- Culinary expertise
- Driving proficiency
- Supervision and staff training
- Team assessment techniques
- Customer service and satisfaction
- Report generation and analysis
- Supply ordering processes
Certification
Driver's License
Awards
- Telecommunications award for sales, 01/01/05
- Top sales Sprint 3 years in a row
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
manager
walk on cleaning service
04.2025 - Current
In home new device expert
Asurion
12.2022 - 11.2023
Short Order Cook
Stadium Grill And Tavern Restaurant
08.2021 - 11.2021
General Manager
Jersey dogs
02.2020 - Current
Private Contractor
Kinard express
06.2018 - 04.2020
Installer
Dish network
04.2016 - 03.2018
Shift Supervisor
Allied Universal
02.2015 - 04.2016
Sprint Customer Service Representative
Sprint wireless
03.2004 - 07.2009
High school diploma -
Hallsboro High School
Some College (No Degree) - Mechanical Engineering
Gaston College