Amiyah Alexander
Greenville
Summary
Driven First Generation Early College Student with strong communication and problem-solving skills developed in fast-paced service environments. Proven ability to manage and resolve customer inquiries efficiently, enhancing customer satisfaction. Actively seeking internships in Biology (Pre-Dental) and Business and Finance to leverage skills and expand professional network.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walgreens
10.2024 - Current
- Enhanced customer satisfaction by providing accurate product information and recommendations.
- Streamlined checkout processes by efficiently processing transactions using POS systems.
- Resolved customer complaints effectively by identifying issues and implementing solutions.
- Maintained store organization and presentation standards through team collaboration and support.
- Managed inventory tasks, ensuring shelves were restocked and stock levels maintained.
Receptionist
Dental Works
07.2025 - 08.2025
- Optimized office workflow through effective patient scheduling and reminders.
- Enhanced service delivery by facilitating communication between patients and staff.
- Ensured accurate patient records by maintaining electronic health record systems.
- Streamlined insurance verification processes for timely patient claim resolutions.
- Addressed inquiries and resolved patient concerns while providing front desk support.
- Confirmed appointments and updated client records to maintain organization.
Sales Representative Intern
Allstate
05.2024 - 08.2024
- Enhanced client understanding of insurance policies and coverage options.
- Documented client interactions accurately in the CRM system for effective follow-up.
- Developed impactful sales strategies through collaboration with team members.
- Resolved customer inquiries promptly, ensuring accurate information delivery.
- Cultivated strong client relationships, fostering trust and loyalty through exceptional service.
Education
High School Diploma -
PITT COUNTY SCHOOLS EARLY COLLEGE HIGH SCHOOL
Winterville, NC05-2026
Associate of Science - Biology
Pitt Community College
Winterville, NC05-2026
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Client relations
- Scheduling
- Leadership
Timeline
Receptionist
Dental Works
07.2025 - 08.2025
Customer Service Representative
Walgreens
10.2024 - Current
Sales Representative Intern
Allstate
05.2024 - 08.2024
High School Diploma -
PITT COUNTY SCHOOLS EARLY COLLEGE HIGH SCHOOL
Associate of Science - Biology
Pitt Community College