Amiya Cureton
Charlotte
Summary
Hardworking and versatile professional with experience in customer service, food preparation, babysitting, and administrative support. Skilled in multitasking and delivering excellent service in fast-paced environments. Known for building strong relationships with customers and colleagues through kindness and a positive attitude. Quick learner, reliable, and committed to ensuring smooth operations and client satisfaction. Dedicated to going above and beyond in all roles while maintaining a high standard of care and professionalism.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Halo Salon Boutique
01.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Babysitter
Self-employeed
03.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Encouraged children to be understanding and patient with others.
- Communicated with parents regarding children's progress and development, raising any issues.
Customer Service Retail Sales Consultant
HCG LLC Charlotte NC
06.2023 - 06.2024
- Achieved a 60% monthly conversion rate through effective cold calling and lead generation strategies.
- Calling clients and making appointments.
- Identified and targeted potential clients, converting leads into long-term business relationships.
- Conducted in-depth market research to prioritize high-potential leads, optimizing sales efforts.
- Maintained detailed records of client interactions and sales activities to track progress and identify improvement areas.
- Exceeded monthly sales targets consistently, contributing to the firm's revenue growth and success.
- Provided outstanding customer service, promptly addressing client concerns and ensuring satisfaction.
Education
No Degree - Communications
University of North Carolina At Greensboro
06-2027
High School Diploma -
Olympic High School
06-2023
Skills
- Customer service
- Written communication
- Customer assistance
- Scheduling
- Office administration
- Clear communication
- Childcare
- Appointment scheduling
- Operational leadership
- Managing routines
Timeline
Customer Service Retail Sales Consultant
HCG LLC Charlotte NC
06.2023 - 06.2024
Administrative Assistant
Halo Salon Boutique
01.2021 - Current
Babysitter
Self-employeed
03.2018 - Current
High School Diploma -
Olympic High School
No Degree - Communications
University of North Carolina At Greensboro
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