Amie Stucker
Kinston
Summary
Dedicated leader in direct support services, skilled in effective communication and client advocacy. Experience in supervising teams, coordinating training programs, and maintaining regulatory compliance has fostered a positive environment for both clients and staff.
Overview
15
15
years of professional experience
Work History
Direct Support Professional Supervisor
RHA Health Services LLC
Lagrange
01.2011 - Current
- Supervised daily operations of direct support staff and service delivery.
- Coordinated training programs for new direct support professionals.
- Ensured compliance with regulatory standards and safety protocols.
- Facilitated effective communication among clients, families, and healthcare providers to enhance client support.
- Trained staff on best practices in client support and engagement.
- Conducted performance evaluations and delivered constructive feedback to improve team member effectiveness.
- Initiated disciplinary action when appropriate following established protocol.
- Provided guidance to direct support professionals in the performance of their job duties.
- Created and maintained a positive work environment through effective communication with staff, residents, families, and other stakeholders.
- Scheduled shift assignments for direct support professionals according to staffing needs.
- Participated in weekly team meetings with supervisors to discuss resident and client progress.
- Provided crisis intervention services when needed to address challenging behaviors exhibited by residents and clients.
- Monitored daily activities of direct support staff to ensure compliance with regulatory standards.
- Ensured that all required documentation was completed accurately and timely by direct support personnel.
- Developed and implemented policies and procedures for direct support staff to ensure quality service delivery.
- Worked closely with medical staff to coordinate services for residents and clients as needed.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in learning and developing new skills.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Education
Associate of Arts - Respiratory Therapy
Pitt Community College
Winterville, NC06-2027
Skills
- Team supervision
- Training coordination
- Crisis intervention
- Healthcare coordination
- Policy development
- Incident reporting
- Documentation management
- Patient care
- Direct patient care
- Care delivery
- Client documentation
- First aid and CPR
- Multitasking and organization
- Time management
- Effective communication
- Client advocacy
Accomplishments
PARTS member for Respiratory Therapy at Pitt Community College
Timeline
Direct Support Professional Supervisor
RHA Health Services LLC
01.2011 - Current
Associate of Arts - Respiratory Therapy
Pitt Community College