Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist/Marketing and Social Media Coordinator
Bonnie Cone
01.2025 - Current
Greeted and assisted visitors, ensuring a welcoming environment.
Managed multi-line phone system, directing calls to appropriate personnel.
Scheduled appointments and maintained organized calendar for office operations.
Processed incoming and outgoing mail, ensuring timely distribution.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled inquiries from clients, providing accurate information about services offered.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Assisted in monitoring social media channels for audience engagement and brand sentiment.
Developed and scheduled engaging content across multiple social media platforms.
Collaborated with marketing team to create cohesive campaigns aligned with brand messaging.
Dental Assistant
Nc Pediatric Dentistry
08.2024 - 11.2024
Assisted in patient management, ensuring comfort and addressing concerns during dental procedures.
Prepared examination rooms and sterilized instruments to maintain a clean, safe environment.
Educated patients on oral hygiene practices and post-treatment care for improved outcomes.
Supported dentists during procedures by providing tools and materials efficiently.
Documented patient information accurately in electronic health records for seamless communication.
Provided administrative support, including appointment scheduling and insurance verification tasks.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Office Administrator
Everest Gymnastics Training Center Inc.
05.2023 - 04.2024
Managed scheduling and coordination of meetings, ensuring efficient use of time and resources.
Assisted with document preparation and filing, maintaining organized records for easy access.
Supported office operations by ordering supplies and managing inventory levels effectively.
Answered incoming calls and responded to inquiries, providing excellent customer service to clients.
Collaborated with team members to streamline administrative processes and improve overall efficiency.
Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Education
High School Diploma -
East Lincoln High School
Denver, NC
06-2020
Skills
Organization skills
Time management
Telephone skills
Data entry
Customer/Client relations
Appointment scheduling
Greeting and seating clients
File management
Office administration
Administrative support
Multi-line telephone operation
Clerical support
Timeline
Receptionist/Marketing and Social Media Coordinator