Amelia Peterson
High Point
Summary
Efficient and reliable medical billing professional with two and a half years of medical billing experience and six years of experience in the medical field. Productive and diligent at resolving discrepancies through attention to detail and creative problem-solving. Experienced in handling a wide variety of medical coding and billing tasks. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
MEDIQ Urgent Care
04.2022 - Current
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Managed enrollment and maintenance of billing clearinghouse and EMR system problem resolution.
- Communicated effectively and extensively within the billing department to resolve claims issues.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Located errors and promptly refiled rejected claims.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Delivered timely and accurate charge submissions.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Audited and corrected billing and posting documents for accuracy.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
Medical Scheduler
Aerotek: Recruiting And Staffing
02.2021 - 03.2022
- Scheduled consultations and follow-up appointments for three nurse practitioners at multiple locations.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
- Facilitated smooth communication between patients and healthcare providers, addressing inquiries or concerns related to appointments.
Medical Receptionist
Primary Eyecare Centers
10.2017 - 02.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance and demographics to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Reduced administrative errors by consistently verifying insurance information.
Education
Bachelor of Science - Speech-Language Pathology
Illinois State University
05-2014
Bachelor of Arts - General Studies
Rock Valley College
Rockford, IL05-2011
Skills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
- Denial management
- Medical terminology
- Attention to detail
- Accounts receivable management
- Multitasking and organization
Timeline
Medical Billing Specialist
MEDIQ Urgent Care
04.2022 - Current
Medical Scheduler
Aerotek: Recruiting And Staffing
02.2021 - 03.2022
Medical Receptionist
Primary Eyecare Centers
10.2017 - 02.2021
Bachelor of Science - Speech-Language Pathology
Illinois State University
Bachelor of Arts - General Studies
Rock Valley College
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