Experienced with customer service, ensuring positive interactions and satisfaction. Reliable and values teamwork and adaptability, ensuring smooth operations and customer satisfaction. Strong work ethic and willingness to learn.
Overview
8
8
years of professional experience
Work History
Ice Cream Server
Ozzie's Ice Cream
Greensboro, NC
06.2021 - Current
Helped to keep the line moving in a orderly fashion while still meeting customer needs.
Assisted in training new employees on operational procedures and how to interact with customers.
Provided explanations of ice cream flavors and topping options.
Managed workspace cleanliness and organization to support welcoming atmosphere for customers and coworkers.
Served long lines of customers during peak hours while maintaining professionalism.
Handled cash or card transactions.
Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Notified supervisor and peers of low product inventory and customer complaints.
Conducted daily opening and closing procedures.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Worked with team members to enhance workflow during peak hours.
Babysitter
Neighbors and Family Friends
Greensboro, NC
06.2020 - Current
Monitored children's safety and well-being through supervision and proactive engagement.
Communicated with parents regarding children's progress and daily activities.
Played games, worked on puzzles, colored pictures, and read books to young children.
Taught children to organize toys, wash hands, and share by leading by example.
Prepared healthy, age-appropriate snacks and meals.
Performed timely diaper changes.
Pet Sitter
Neighbors and Family Friends
Greensboro, NC
06.2018 - Current
Provided attentive care to pets, ensuring their safety and well-being while their owners are away.
Developed and maintained daily schedules for feeding, walking, and playtime activities.
Monitored pet health and behavior.
Established trusting relationships with pets through positive interactions.
Implemented efficient communication with pet owners regarding care routines and special needs.
Coordinated pet sitting services across multiple households, managing diverse requirements effectively.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Gave medication to pets following guidelines from owners.
Intern Art Teacher
Katie Anderson
Greensboro, NC
08.2024 - 05.2025
Maintained cleanliness and organization of classroom environment.
Assumed teaching responsibilities in the absence of the primary instructor.
Delivered art instruction to middle school students, enhancing creativity and self-expression.
Facilitated student understanding by delivering clear examples and instructions.
Designed and arranged bulletin boards for effective display of student artistic creations.
Volleyball Camp Coach
Caldwell Academy
Greensboro, NC
06.2021 - 03.2025
Developed practice plans with other coaches to work on player skills and teamwork.
Evaluated player progress and provided constructive feedback for development.
Led engaging team-building activities that cultivated sportsmanship and encouraged camaraderie among all participants.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Supported young children in overcoming anxiety through engaging activities.
Promoted teamwork and encouraged campers to celebrate each other's achievements.
Zoo Docent
Greensboro Science Center
Greensboro, NC
10.2023 - 01.2025
Engaged with visitors, providing educational information about wildlife conservation and habitat preservation.
Helped answer questions and give directions.
Supervised guest flow and animal areas during busy hours to uphold safety of the customers and the animals.
Reported animal health concerns to ensure timely intervention and care.
Operated walkie talkie to communication among team members..
Guided guests in proper techniques for interacting with goats.