Amber Strother
Medical Biller
Knightdale
Summary
Expert in EHR and learns new programs, systems and policies quickly to maximize contributions. Known for diligently checking records and resolving discrepancies. Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Biller
Blue Ridge Pediatrics
9 2020 - Current
- Processing forms, medical records requests, referrals, and immunization records as needed.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted payments and collections on regular basis.
- Delivered timely and accurate charge submissions.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Practice Manager
Blue Ridge Pediatrics
03.2024 - Current
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Reduced employee turnover by implementing competitive compensation packages and creating a supportive work atmosphere.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
Revenue Cycle Specialist
SaVida Health
09.2023 - 03.2024
- Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery.
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Coordinated patient payment plans, balancing compassion with firmness to ensure timely payments while preserving positive patient relationships.
Referral Coordinator/Front Desk
Wake Spine & Pain
03.2018 - 03.2020
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Scheduled appointments with specialists on behalf of clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
Education
High School Diploma -
Middle Creek High School
Bachelor of Science - Criminal Justice Administration/Forensics
Columbia Southern University
Orange Beach, AL 05.2001 -
Skills
- EMR / EHR
Medical office administration
Medical information release
Insurance expert
Office administration
Medical billing and coding
Certification
Certified Professional Coder
Timeline
Practice Manager
Blue Ridge Pediatrics
03.2024 - Current
Revenue Cycle Specialist
SaVida Health
09.2023 - 03.2024
Certified Professional Coder
09-2023
Referral Coordinator/Front Desk
Wake Spine & Pain
03.2018 - 03.2020
Bachelor of Science - Criminal Justice Administration/Forensics
Columbia Southern University
05.2001 -
Medical Biller
Blue Ridge Pediatrics
9 2020 - Current
High School Diploma -
Middle Creek High School
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