Amber Roberson
Kernersville
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Overview
5
5
years of professional experience
2014
2014
years of post-secondary education
Work History
Server
Dennys Restaurant
Kernersville
04.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders and facilitated timely food and beverage delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions accurately at the register during shifts.
- Trained new servers on menu items, service standards, and restaurant protocols.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleaned tables and chairs to prepare dining area for next customers.
Cleaner Helper
Super Clean
Kernersville
04.2023 - Current
- Collaborated with team members to complete daily cleaning tasks effectively.
- Cleaned bathrooms, emptied trash bins, restocked supplies.
- Scrubbed sinks, toilets, countertops, mirrors, walls and other surfaces.
- Cleaned spills immediately using proper safety procedures.
- Swept and mopped floors, vacuumed carpets, and washed windows.
Cleaner
Self Employed Services
Kernersville
08.2020 - Current
- Performed routine cleaning of residential and commercial spaces for various clients.
- Managed scheduling and appointments to ensure timely service delivery.
- Utilized eco-friendly cleaning products to promote health and safety standards.
- Implemented checklists to maintain consistent quality in cleaning services provided.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Education
Parkland Magnet High School
Winston-Salem, NCSkills
- Cash handling
- Attention to detail
- Time management
- Chemical safety
- Cleaning techniques
- Service efficiency
Timeline
Server
Dennys Restaurant
04.2025 - Current
Cleaner Helper
Super Clean
04.2023 - Current
Cleaner
Self Employed Services
08.2020 - Current
Parkland Magnet High School