Amber Reed
Asheville
Summary
Detail-oriented certified pharmacy technician with over 12 years of experience in both hospital and retail pharmacy settings. Expertise in sterile compounding and adherence to USP 797 and 800 standards. Committed to maintaining patient safety, accuracy, optimizing pharmacy operations, and regulatory compliance. Passionate about supporting the veteran community and motivated to the mission of serving those who have served.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Sterile Compounding Pharmacy Technician
HCA Healthcare Mission Hospital
Asheville
10.2024 - Current
- Prepare sterile compounded medications in compliance with USP 797 and 800 standards
- Accurately fill and dispense prescriptions under pharmacist supervision.
- Utilize pharmacy systems to process medication orders and maintain patient records.
- Manage inventory, including hazardous medications and controlled substances.
- Collaborate with pharmacists, nurses, and healthcare staff to support patient care.
- Maintained equipment and ensured cleanliness in the compounding area.
- Documented compounding processes and maintained accurate records regularly.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Phlebotomist
The Blood Connection
Asheville
09.2022 - 09.2024
- Collected blood samples using proper techniques and safety protocols.
- Prepared patients for blood donation through education and comfort measures.
- Maintained accurate records of donor information and sample labeling.
- Processed blood donations and ensured compliance with health regulations.
- Operated and maintained phlebotomy equipment and supplies efficiently.
- Monitored donor reactions during and after the donation process.
- Maintained a clean, safe, and organized work environment.
- Performed venipuncture and other blood collection procedures according to established standards.
Bar Manager
Mack Kells Restaurant and Bar
Asheville
09.2017 - 09.2022
- Oversaw daily bar operations and coordinated staff scheduling to optimize service delivery.
- Developed unique cocktail recipes to enhance drink menu offerings.
- Trained and supervised bartenders on product knowledge and service techniques.
- Maintained inventory levels and ordered supplies to ensure bar readiness.
- Fostered a welcoming atmosphere through targeted customer engagement strategies that enhanced guest experience.
- Collaborated with kitchen staff to coordinate food and drink pairings.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Managed bar staff, trained new hires, and implemented disciplinary procedures.
- Directed day-to-day operations, including opening and closing duties, employee scheduling, cash handling, and payroll processing for streamlined workflow.
Certified Pharmacy Technician
Mission Hospital now HCA Healthcare
Asheville
06.2013 - 03.2018
- Dispensed medications to patients and healthcare providers, ensuring accuracy and safety.
- Managed inventory levels and organized storage of pharmaceuticals to maintain accessibility.
- Assisted pharmacists in medication therapy management and consultations to enhance patient outcomes.
- Processed prescription orders efficiently using pharmacy management software.
- Collaborated with healthcare team to optimize patient care plans.
- Maintained compliance with state and federal pharmacy regulations.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
Certified Pharmacy Technician
CVS Retail Pharmacy
Leicester
02.2013 - 02.2018
- Processed prescription orders efficiently using pharmacy management software.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Collaborated with insurance companies to process claims and resolve issues, ensuring timely reimbursement.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Informed patients on medication usage and potential side effects, improving understanding and safety.
- Supported pharmacists in medication therapy management and patient consultations, enhancing medication adherence.
- Maintained compliance with state and federal pharmacy regulations.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Trained new pharmacy technicians on procedures and best practices.
- Managed inventories and rotated stock, removing expired or damaged drug products.
- Performed administrative duties such as filing, data entry, answering phones.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
Education
Associate of Science - Biology
Asheville Buncombe Technical Community College
Asheville NC12-2009
Some College (No Degree) - Biology
University of North Carolina At Asheville
Asheville, NCSkills
- Sterile and non-sterile compounding (USP 797 and 800 compliance)
- Proficient in pharmacy systems: Cerner, Epic, Pyxis, and Omnicell
- Hospital and retail pharmacy operations
- Inventory management and controlled substance handling
- Insurance handling and prescription adjudication
- HIPAA compliance and patient confidentiality
- Patient communication and customer service
Certification
- Certified Pharmacy Technician (CPhT)- Pharmacy Technician Certification Board (PTCB)
- NC State Pharmacy Technician License- NC Board of Pharmacy
Timeline
Certified Sterile Compounding Pharmacy Technician
HCA Healthcare Mission Hospital
10.2024 - Current
Phlebotomist
The Blood Connection
09.2022 - 09.2024
Bar Manager
Mack Kells Restaurant and Bar
09.2017 - 09.2022
Certified Pharmacy Technician
Mission Hospital now HCA Healthcare
06.2013 - 03.2018
Certified Pharmacy Technician
CVS Retail Pharmacy
02.2013 - 02.2018
Associate of Science - Biology
Asheville Buncombe Technical Community College
Some College (No Degree) - Biology
University of North Carolina At Asheville