Summary
Work History
Education
Skills
Timeline
Generic

Amber Ploch

King

Summary

Psychology student completing a Bachelor of Arts in Psychology with professional experience in healthcare, customer service, and direct support roles. Demonstrates strong emotional intelligence, communication, and problem-solving skills developed through academic study and practical experience. Skilled in applying psychological principles to understand human behavior, foster effective interpersonal relationships, and support individual well-being. Recognized for resilience, adaptability, empathy, and a commitment to lifelong learning and professional growth. Committed to helping individuals better understand themselves through compassion, self-awareness, and evidence-based psychological knowledge.

Work History

Medication Aide

  • Administered medications and maintained accurate documentation.
  • Monitored resident well-being and reported changes to healthcare staff.
  • Demonstrated attention to detail and ethical responsibility.

Personal Care Assistant

  • Assisted residents with activities of daily living while promoting dignity and independence.
  • Developed strong communication and relationship-building skills through direct client care.
  • Collaborated with healthcare teams to support resident well-being.

Customer Service

  • Resolved concerns through active listening, communication, and problem-solving.
  • Maintained professionalism while managing multiple priorities in fast-paced environments.
  • Built rapport with individuals from diverse backgrounds.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
07-2026

Skills

  • Emotional Intelligence
  • Communication
  • Empathy and Active Listening
  • Critical Thinking
  • Time Management
  • Adaptability
  • Team Collaboration
  • Research Literacy

Timeline

Medication Aide

Personal Care Assistant

Customer Service

Bachelor of Arts - Psychology

Southern New Hampshire University
Amber Ploch