Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Mauldin

Human Resources
Gastonia,NC

Summary

Dependable employee seeking opportunity to expand skills ,growth opportunities,and contribute to company's success. Independent, hardworking,detail-oriented and motivated with the ability to adapt in a fast paced environment.

Dynamic Human Resources Generalist with 12 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.

Overview

22
22
years of professional experience
24
24
years of post-secondary education
5
5
Certifications
1
1
Language

Work History

Human Resources Generalist

Ansco and Associates
Charlotte, NC
07.2024 - Current
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.

HR Generalist/ Recruiter

Academy Bus
02.2017 - 01.2024
  • Employee Lifecycle Management - Recruiting, Pre-Employment, New hire paperwork, Orientation, Training, Offboarding processes
  • HRIS Management- UKG (Ultipro)
  • Record, track and maintain accurate records related to attendance, transfers, status changes and terminations
  • Coordinates benefits, open enrollments, employee bonus programs, uniform program
  • Respond to employee inquiries regarding HR policies, procedures
  • Provided guidance and assistance as needed
  • Managed workplace accident reporting/ compliance records
  • Setup, managed and assisted employees in company portals of payroll, training and reporting
  • Create and distribute internal communications related to the terminal
  • Coordinate with the IT department on all office equipment assignments and repairs.
  • Select and maintain contracts with vendors
  • Analyze data for inconsistencies and make corrections
  • Payroll adjustments and resolving payroll issues
  • Managed petty cash, reconciliation of credit cards and employee expense reports.
  • Deposit and record in office payments
  • Recorded meeting minutes for documentation purposes
  • Coordinate office and human resources tasks and projects as needed
  • Assist and train regional team members on company policies and procedures
  • Promote and maintain positive employee relationships in a safe, clean and productive work environment.
  • Recognized employees for work and personal achievements
  • Support the General Manager and Operations teams
  • Organized recruiting events such as open house and attend career expos
  • Planned office and holiday events

HR / Accounting

Coach America/Horizon Coach / Sunway Charters
03.2012 - 02.2017
  • Company Overview: Acquired by Academy Bus
  • Recruiting and On-boarding processes
  • New hire paperwork, pre employment testing, training, order uniforms
  • Respond to verification of employment request
  • Managed accounts receivables- Invoicing, Collections, Refunds, Payments
  • Code invoices properly and submit for payment in Oracle/Sage 300
  • Processes timely and accurate payroll including hourly, percentage and tips.
  • IFTA Compliance and Reporting
  • Managed reconciliation of multiple inter-company accounts and ensured the accuracy of all financial entries.
  • Managed employee schedules, time-off requests, and attendance records.
  • Assisted with month-end closings through timely account reconciliations.
  • Communicate with management, staff, and clients
  • Placed orders for office supplies
  • Organized holiday gatherings
  • Acquired by Academy Bus

SR. Administrative Transportation Specialist

Performance Food Group
05.2003 - 12.2011
  • Route planning, Scheduling, Dispatch of drivers
  • Notify customers of delays in delivery schedules
  • Scheduled outside pick-ups with vendors
  • Processed and Maintained records for Training /Safety/ DOT Compliance
  • IFTA Compliance and Reporting
  • Plan and organized Safety Training sessions
  • Verification of orders with sales team, prepare routing packets
  • Driver check in - inspect damages, returns and customer signed invoices
  • Managed time-off requests, and attendance records
  • Departmental payroll reporting
  • Assist with quarterly inventory cycle counts
  • Assisted managers with driver, customer issues, and daily operations

Education

GED -

Gaston College
Dallas, NC

Associates of Applied Science - Business Administration- Human Resources Management

Gaston College
Dallas, NC
05.2001 - Current

Skills

  • Full Cycle Recruiting

  • SAP

  • UKG (Ultipro)

  • ADP

  • Paychex

  • Office Management

  • Benefits Administration

  • AS400

  • EDI

  • Sage

  • Oracle

  • Peachtree

  • Ryde Smart

  • Rapid Log

  • Fleet Anywhere

  • Distinctive

  • Prophecy

  • CBS- Client bookkeeping Solutions

  • PTS- Paradigm Transportation Software

  • Risk Management Software

  • Export Documentation

  • Compliance Monitoring

Onboarding processes

HR policies implementation

Employee relations

Talent acquisition

Interviewing

Employee onboarding

Performance management

Recruitment

Background checks

Staff training/development

Certification

Notary Public-NC, 12/31/28

Timeline

Human Resources Generalist

Ansco and Associates
07.2024 - Current

HR Generalist/ Recruiter

Academy Bus
02.2017 - 01.2024

HR / Accounting

Coach America/Horizon Coach / Sunway Charters
03.2012 - 02.2017

SR. Administrative Transportation Specialist

Performance Food Group
05.2003 - 12.2011

Associates of Applied Science - Business Administration- Human Resources Management

Gaston College
05.2001 - Current

GED -

Gaston College

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