Amber Jordan
Charlotte
Summary
Resourceful Project Manager with 2 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
7
7
years of professional experience
Work History
Project Manager
Steel and Propre Facility Services Inc
10.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Industrial Cleaning Supervisor
Westrock Coffee
01.2020 - 09.2022
- Improved efficiency by organizing cleaning schedules and coordinating with staff.
- Supervised janitorial tasks for maintaining cleanliness standards.
- Enhanced facility appearance with effective cleaning strategies.
- Delegated tasks to team members to ensure all areas were thoroughly cleaned.
- Trained staff on proper cleaning techniques to achieve high-quality results.
- Increased team productivity with streamlined cleaning processes.
- Ensured safety protocols were followed, maintaining a safe working environment.
- Monitored inventory to keep cleaning supplies adequately stocked.
- Conducted regular inspections for maintaining standards of cleanliness.
- Developed cleaning protocols to improve efficiency and effectiveness.
- Coordinated with management to address specific cleaning needs.
Bartender Shift Manager
The Local
08.2017 - 09.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Education
Bachelor of Arts - English
Appalachian State University
Boone, NC05-2020
Skills
- Project planning
- Project planning and development
- Team collaboration
- Client relations
- Customer relations
- Stakeholder communications
- Staff management
- Advanced problem solving
- Budgeting and forecasting
- Scope management
- Document management
- Project estimation and bidding
- Cross-functional collaboration
- Contract management
Timeline
Project Manager
Steel and Propre Facility Services Inc
10.2023 - Current
Industrial Cleaning Supervisor
Westrock Coffee
01.2020 - 09.2022
Bartender Shift Manager
The Local
08.2017 - 09.2021
Bachelor of Arts - English
Appalachian State University
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