Amber Davenport
Ayden
Summary
Dynamic and results-driven professional with extensive experience in customer service and attention to detail, previously at Garry's Skin Grafix. Recognized for maintaining a clean environment and fostering positive client relationships, leading to consistent referrals. Results-driven professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Garry's Skin Grafix
02.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Lash Artist/Salon Owner
The Lash Barbie
10.2022 - 01.2025
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Assisted in training new Lash Artists at the salon, sharing expertise on technique, client interaction, and best practices.
Lash Artist/Receptionist
Bliss Nail Bar
05.2022 - 09.2022
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
- Implemented detailed record-keeping system that allowed for tracking of client preferences, appointments history, allergies or sensitivities easily accessible during future visits.
- Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
- Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
Education
Certification - Esthetics
Aveda Institute
Chapel Hill, NC04-2022
Associate of Arts -
Lenoir Community College
Kinston, NC07-2020
Associate of Science -
Lenoir Community College
Kinston, NC12-2019
Skills
- Customer service
- Attention to detail
- Listening skills
- Scheduling
- Conflict management
- Data entry
Timeline
Front Desk Receptionist
Garry's Skin Grafix
02.2025 - Current
Lash Artist/Salon Owner
The Lash Barbie
10.2022 - 01.2025
Lash Artist/Receptionist
Bliss Nail Bar
05.2022 - 09.2022
Certification - Esthetics
Aveda Institute
Associate of Arts -
Lenoir Community College
Associate of Science -
Lenoir Community College
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