Amber Clark
High Point
Summary
Resourceful professional with extensive experience in customer service. Recognized for strong time management and multi-tasking abilities, ensuring smooth operations and high levels of guest satisfaction.
Overview
13
13
years of professional experience
Work History
Waitress
Sir Pizza
High Point
01.2013 - Current
- Took and managed accurate food and drink orders for guests.
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in training new staff on service standards and procedures.
- Maintained cleanliness and organization of dining areas and tables.
- Resolved customer complaints with professionalism and empathy.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks, itemizing total meal costs and taxes.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
T. W. Andrews High School
High Point, NC06-2001
Skills
- Team collaboration
- Problem solving
- Effective communication
- Order accuracy
- Time management
- Attention to detail
- Multi-tasking capabilities
- Conflict resolution
- Complex Problem-solving
- Customer service
References
- Alison Thompson ~ 336-317-0398
- Ashton Smith ~ 336-561-6255
- Fallon Young ~ 336-803-2875
Timeline
Waitress
Sir Pizza
01.2013 - Current
High School Diploma -
T. W. Andrews High School