Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Beard

Shannon

Summary

Dynamic and results-driven professional with a proven track record in leadership and customer service at Mikotos Japanese Steakhouse. Expert in staff training and development, with strong skills in inventory control and health compliance. Recognized for enhancing operational efficiency and fostering a positive team environment.

Overview

12
12
years of professional experience

Work History

Cleaning Team Leader

Self-employed
06.2023 - Current
  • Conducted regular inspections to maintain high cleanliness standards across all facilities.
  • Supervised daily cleaning operations, ensuring compliance with safety and quality standards.
  • Managed inventory of cleaning supplies, coordinating procurement to prevent shortages.

Server Trainer

Mikotos Japanese Steakhouse
06.2018 - 01.2023
  • Mentored junior staff on menu knowledge, customer service techniques, and operational standards.
  • Assisted management in identifying training needs based on performance metrics and guest feedback trends.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.

Data Specialist

Kmart, Sears Holding
10.2013 - 03.2017
  • Implemented data validation techniques to minimize errors and improve overall database reliability.
  • Created detailed documentation for data operations, facilitating knowledge sharing among team members.
  • Maintained files, records, and chronologies of entry activities.

Education

ServeSafe - Culinary

Fayetteville Technical Community College
Fayetteville, NC
12-2021

High School Diploma -

Red Springs High
Red Springs, NC
06-2012

Skills

  • Chemical handling
  • Health and safety compliance
  • Customer service
  • Strong leadership
  • Housekeeping
  • Staff training and development
  • Inventory control
  • Team leadership
  • Decision-making

Timeline

Cleaning Team Leader

Self-employed
06.2023 - Current

Server Trainer

Mikotos Japanese Steakhouse
06.2018 - 01.2023

Data Specialist

Kmart, Sears Holding
10.2013 - 03.2017

ServeSafe - Culinary

Fayetteville Technical Community College

High School Diploma -

Red Springs High
Amber Beard