Amayrare Alvarez
Broadway
Summary
Professional with strong background in administrative support and front office operations. Skilled in managing schedules, coordinating meetings, and providing exceptional customer service. Known for effective team collaboration, adaptability, and delivering results. Strong interpersonal skills, attention to detail, and ability to handle multiple tasks efficiently.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Returns Associate
Moen
09.2024 - 03.2025
- Supported continuous improvement initiatives within the department by sharing best practices and implementing process improvements as needed.
- Consistently met performance metrics in processing returns quickly and accurately, contributing to overall department success.
- Inspected returned products for damages.
- Maintained a clean and organized workspace, promoting productivity and minimizing errors in processing returns.
Bilingual Interpreter
Kelly Services
11.2023 - 06.2024
- Elevated customer service quality by offering real-time bilingual support for inquiries, complaints, and resolutions.
- Safeguarded confidentiality by adhering to strict professional ethics and privacy guidelines during interpretation sessions.
- Increased client satisfaction by delivering high-quality interpretation services tailored to specific industry needs.
Certified Tax Preparer
Liberty Tax
12.2023 - 04.2024
- Assisting Clients with Filing individual and small business income tax returns
Front Office Coordinator
Express Employment Professionals
08.2023 - 11.2023
- Assisting incoming applicants with the onboarding process, answering phone calls, data entry, assisting front office needs
Talent Acquisition Specialist
Dell Technologies
02.2022 - 12.2022
- Enhanced the candidate experience by warmly welcoming candidates, coordinating interviews with hiring managers and key personnel, and maintaining effective communication throughout the full recruitment cycle
- Utilized Workday and Smartsheet to support Recruiting team with controlling resume flow and managing job requisitions and postings
- Provided support to various business units in their efforts to attain top talent
Benefits Coordinator
Tyson Foods
01.2019 - 02.2022
- Responsible for helping team members understand their benefits by resolving and responding to all inquiries to medical and life insurance all while ensuring compliance of privacy and confidentiality of Group Health plan, basic life Insurance, AD&D, Voluntary life, Long Term Disability, Long Term Care 401k, Stock Purchase plan
- Also, responsible for health plan claim processing, Administration of Leave of Absence (LOA), Insurance Premium Payments Administration for hourly and salary employees
- HIPAA Trained
- Also Conducted Benefits Orientation for new hires
- Performed other assignments and duties assigned by corporate benefits
Human Resources Coordinator
Tyson Foods
04.2016 - 01.2019
- Responsible for data entry such as hiring process, terminations, internal Job posting, processing internal job applicants Recruitment in Workday, attendance point entry for hourly team members While working with SAP and Workday
- Attend job fairs, coordinate onsite team member activities
- Back up for new hire Orientation Trainer
Education
GED -
Central Carolina Community College
01.2013
Skills
- Detail oriented
- Problem Solving
- Scheduling
- Multitask
- Great communication skills
- Fast learner
- Organization
- Microsoft office
- Documentation
- Complaint handling
- Workplace safety
- Shipping and receiving
- Product inspection
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Understanding customer needs
- Calm and professional under pressure
- Team collaboration
- Decision-making
- Data entry
- Task prioritization
- Self motivation
- Quality control
- Administrative and office support
- Quality assurance
- Policies and procedures adherence
Languages
Spanish
Full Professional
Certification
- SAP
- Workday
- Alchemy
- GMP
- SOP knowledge
Timeline
Customer Returns Associate
Moen
09.2024 - 03.2025
Certified Tax Preparer
Liberty Tax
12.2023 - 04.2024
Bilingual Interpreter
Kelly Services
11.2023 - 06.2024
Front Office Coordinator
Express Employment Professionals
08.2023 - 11.2023
Talent Acquisition Specialist
Dell Technologies
02.2022 - 12.2022
Benefits Coordinator
Tyson Foods
01.2019 - 02.2022
Human Resources Coordinator
Tyson Foods
04.2016 - 01.2019
GED -
Central Carolina Community College
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