Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
Amaya Smith

Amaya Smith

Raleigh

Summary

Dynamic hospitality professional with extensive experience at Buffalo Brothers Pizza and Wings. Proven track record in enhancing guest engagement and managing inventory effectively. Skilled in financial management and exceptional customer service, consistently resolving issues to elevate dining experiences. Adept at team collaboration, ensuring smooth operations and high-quality standards.

Overview

3
3
years of professional experience

Work History

Manager

Buffalo Brothers Pizza and Wings
Wake Forest
04.2025 - Current
  • Oversaw inventory management, placing orders to maintain stock levels efficiently.
  • Collaborated with kitchen staff to maintain high food quality standards consistently.
  • Resolved customer complaints promptly, enhancing overall dining experience satisfaction.
  • Documented daily balancing activities for tracking and reporting purposes.

Server

Buffalo Brothers
Wake Forest
09.2022 - Current
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare the dining area for the next customers.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Host

Buffalo Brothers Pizza and Wings
Wake Forest
02.2022 - 09.2023
  • Greeted and seated guests promptly upon arrival.
  • Managed waitlist and communicated wait times to guests effectively.
  • Assisted in training new hosts on procedures and guest interaction techniques.
  • Maintained cleanliness and organization of the front-of-house area consistently.
  • Supported special events by preparing seating arrangements and coordinating logistics.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.

Education

Bachelor of Science - Nursing

East Carolina University
Greenville, NC
06-2027

Skills

  • Guest Engagement
  • Safe Food Handling
  • Food Running
  • Order Management
  • Exceptional customer service
  • Point of Sale (POS) system operations
  • Team collaboration
  • Financial management
  • Effective communication
  • Time management

Education and Training

other

Timeline

Manager

Buffalo Brothers Pizza and Wings
04.2025 - Current

Server

Buffalo Brothers
09.2022 - Current

Host

Buffalo Brothers Pizza and Wings
02.2022 - 09.2023

Bachelor of Science - Nursing

East Carolina University

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Amaya Smith