Amaris Hames
Raleigh
Summary
Experienced owner with a strong foundation in business principles and a proven ability to quickly learn and adapt within dynamic environments. Demonstrates a keen focus on operational efficiency, project management, and strategic planning. Collaborates with individuals at all levels of an organization, utilizing exceptional communication skills and strong attention to detail. Excited to further develop expertise in a project manager role.
Overview
12
12
years of professional experience
Work History
Owner/Photographer
Amaris Photo
01.2013 - Current
- Captured high-quality images for a diverse range of clients across 39 states and 17 countries, utilizing various formats and lighting techniques to create high-value results.
- Managed client interactions, work flow, and project details for 300+ events annually.
- Developed and implemented systems and strategies to further the client experience, resulting in a client retention rate of 82.3%.
- Established foundational processes for business operations, enhancing as needed to improve systems, as well as sales performance.
- Fostered strong relationships with clients to boost retention rates, using an open-door policy and conducting regular feedback sessions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Created, designed, and executed photo shoots, ensuring optimal results for a wide range of briefs.
- Developed efficient systems for editing and retouching photos, significantly reducing turnaround times while maintaining high-quality outputs.
- Completed professional development on trends and techniques, resulting in increased client referrals and satisfaction.
- Worked closely with vendors, creative professionals, and team members to develop and execute cohesive visual content and event schedules.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Mentored up-and-coming photographers ranging from high school students to third year professionals in subjects from basic operation to developing business structure.
Education
B.A. - Design Studies
NC State University
B.A. - Anthropology
NC State University
12-2012
Skills
- Photography Software
- Collaboration
- Detail Orientation
- Customer relations
- Small business operations
- Adaptability
- Problem-solving
- Project management
- Operations management
- Strategic planning
- Client communication
Websites
Languages
Spanish
Limited Working
Timeline
Owner/Photographer
Amaris Photo
01.2013 - Current
B.A. - Design Studies
NC State University
B.A. - Anthropology
NC State University
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