Amari Wilson
Franklinton
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Compassionate psychiatric technician with a solid background in providing care and support for patients in mental health settings. Possess strong skills in behavioral management, therapeutic communication, and crisis intervention, contributing to safe and positive patient outcomes. Have effectively collaborated with healthcare teams to develop and implement individualized care plans, enhancing patient well-being and facilitating recovery processes. Demonstrated ability to maintain calm and professional demeanor under challenging conditions, ensuring high-quality patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Mental Health Technician I
NCDHHS
Butner
02.2026 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Coordinated group therapy sessions to promote social interaction among patients.
- Supported crisis intervention strategies to ensure patient safety.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Assisted healthcare professionals in patient assessments and care procedures.
- Monitored vital signs and recorded patient data accurately.
Passenger Service Agent
Trego Dugan Aviation
Morrisville
04.2025 - 04.2026
- Assisted passengers with check-in and boarding procedures.
- Provided information on flight schedules and gate changes.
- Handled passenger inquiries and resolved issues promptly.
- Assisted customers with reservations, cancellations, and rebooking flights as needed.
- Weighed luggage and collected fees for excess baggage.
Guest Advocate
Target
Wake Forest
10.2023 - 07.2025
- Assisted guests with inquiries and provided product information.
- Maintained a clean and organized shopping environment for customers.
- Processed transactions efficiently using point-of-sale systems.
- Handled returns and exchanges while following company policies.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Processed online orders using point-of-sale systems.
Education
Central Sterile Processing
Vance-Granville Community College
Henderson, NC 01.2026 - 04.2026
Certified Nursing Assistant -
Central Regional Hospital
03.2026 - 04.2026
Franklinton Highschool
Franklinton, NCSkills
- Patient monitoring
- Crisis intervention
- Group therapy coordination
- Effective communication
- Cash management
- Baggage handling
- Public announcements
- Customer service
- Team collaboration
- Data entry accuracy
Certification
- CPI Training (APS)
Timeline
Certified Nursing Assistant -
Central Regional Hospital
03.2026 - 04.2026
Mental Health Technician I
NCDHHS
02.2026 - Current
Central Sterile Processing
Vance-Granville Community College
01.2026 - 04.2026
Passenger Service Agent
Trego Dugan Aviation
04.2025 - 04.2026
Guest Advocate
Target
10.2023 - 07.2025
Franklinton Highschool