Amari Cox
Charlotte,NC
Summary
Dynamic warehouse management professional seeking a full-time position in a fast-paced, collaborative environment offering growth opportunities. Expertise in driving efficient operations and enhancing productivity within warehousing settings, with a proven ability to optimize inventory systems and streamline processes. Recognized for fostering team collaboration and adaptability in dynamic situations, excelling in customer interactions and prompt issue resolution. Strong communication skills combined with a commitment to empathy consistently result in high customer satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Warehouse Manager Customer Service
Ghost Tattoo Co
02.2022 - Current
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Streamlined order fulfillment procedures, enhancing efficiency and reducing turnaround times.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels through effective communication.
- Analyzed customer feedback to identify trends, enhancing service delivery and product offerings.
Pest Control Technician
Moxie Pest Control Of Virginia
06.2020 - 02.2022
- Conducted comprehensive inspections for pest infestations in residential and commercial properties.
- Developed and implemented customized treatment plans to eradicate pests effectively.
- Educated clients on preventive measures to mitigate future infestations and enhance property safety.
- Operated and maintained advanced pest control equipment, ensuring optimal performance and safety compliance.
- Trained junior technicians on best practices for pest management and customer service excellence.
- Analyzed infestation patterns to identify root causes and recommend strategic solutions for long-term pest control.
Sous Chef, Breakfast Chef, Overnight Security, & Event Staff
Restaurant of Kenmore Inn
06.2018 - 02.2020
- Managed a staff at a fast and friendly fine dining pace
- Entrusted overseeing the entirety of the building overnight
- Controlled Breakfast Menu and Kitchen line of 24+ guests
- Learned advanced skills of cooking and customer service
- Supervised kitchen staff in daily operations, ensuring high-quality food preparation and presentation.
- Developed and implemented seasonal menus, enhancing culinary offerings and guest satisfaction.
- Collaborated with suppliers to source fresh ingredients, maintaining quality standards and cost efficiency.
- Maintained compliance with health and safety regulations, fostering a safe working environment for staff.
- Streamlined workflow processes in the kitchen, improving efficiency during peak service periods.
Sous Chef, Line Cook, Garmache, & Dishwasher
Confident and Rabbit
07.2016 - 11.2018
- Mastered all back of house positions available
- In charge of firing and hiring for kitchen staff
- Responsible for the training of any new kitchen employee
- Enforced Safety regulations on equipment per state
- Supervised kitchen staff, ensuring efficient workflow and adherence to food safety standards.
- Developed and executed seasonal menus, enhancing customer satisfaction through innovative culinary offerings.
- Managed inventory control, reducing waste through effective stock rotation and ordering practices.
- Trained and mentored junior chefs, fostering skill development and promoting teamwork within the kitchen.
Shift Leader and Customer service associate
Wawa
03.2015 - 01.2017
- Accountable for revenue transactions including Cash, Checks, Credit, Mobile pay, Daily Till, and Vault access
- Responsible for position specific skills to be enforced by qualified professionals via staff
- Connected with customers positively causing returning business and positive work environment
- Practiced organization with upkeep of inventory
Shift Manager and Cook
Hardee’s
01.2013 - 03.2015
- In control of scheduling and labor cost management
- Controlled the execution of opening and closing duties
- Oversaw company goals and exceeded expectations of guests professionally and with a smile
- Learned the basic steps necessary in customer service and was introduced to general work ethic
Education
High School Diploma -
Colonial Forge Highschool
Stafford, VA03.2018
Skills
- Leadership, teamwork, communication, organization, time management, & cleanliness are some skills; As well as the ability to work under pressure in a fast paced environment, multi-tasking, handling any task given while capable of adapting and learning new information
- Shipping and receiving
- Warehouse operations
- Inventory and stocking
- Loading and unloading
- Problem-solving
- Order picking and processing
- Customer care
- Heavy lifting
Timeline
Warehouse Manager Customer Service
Ghost Tattoo Co
02.2022 - Current
Pest Control Technician
Moxie Pest Control Of Virginia
06.2020 - 02.2022
Sous Chef, Breakfast Chef, Overnight Security, & Event Staff
Restaurant of Kenmore Inn
06.2018 - 02.2020
Sous Chef, Line Cook, Garmache, & Dishwasher
Confident and Rabbit
07.2016 - 11.2018
Shift Leader and Customer service associate
Wawa
03.2015 - 01.2017
Shift Manager and Cook
Hardee’s
01.2013 - 03.2015
High School Diploma -
Colonial Forge Highschool