Amarah Walker
Winterville
Summary
Offering compassionate and understanding approach to individuals in need, with readiness to learn and grow within supportive environment. Brings foundational understanding of conflict resolution and behavioral support, coupled with strong communication skills. Ready to use and develop conflict resolution and communication skills.
Overview
7
7
years of professional experience
Work History
Paraprofessional
Crandell's Enterprise
Winterville, NC
09.2025 - Current
- Supported clients with daily living activities, including meal prep, hygiene routines, and household tasks to promote independence.
- Monitored client safety and well‑being, responding calmly and appropriately to behavioral or emotional needs.
- Encouraged client autonomy by assisting with skill‑building, goal setting, and routine development.
- Provided transportation and accompanied clients to appointments, community outings, and scheduled activities.
- Maintained clean, organized living environments and ensured all care standards were followed.
- Built positive, trusting relationships through patience, empathy, and consistent support.
- Documented daily progress, behaviors, and incidents in accordance with company and state guidelines.
- Collaborated with supervisors and care teams to support individualized service plans.
Volunteer
T&K Youth Movement
Murfreesboro, NC
03.2019 - Current
- Assisted in planning and executing community outreach programs to engage local youth.
- Coordinated volunteer schedules to ensure adequate staffing for events and activities.
- Developed educational materials for workshops promoting personal development among participants.
- Facilitated group discussions to encourage teamwork and collaboration among volunteers.
Behavior Health Counselor
Alexander Youth Network
Charlotte, NC
04.2024 - 07.2025
- Provided therapeutic support to children and adolescents through daily interactions, emotional coaching, and structured behavioral interventions.
- Utilized de‑escalation techniques and crisis‑prevention strategies to maintain a safe and supportive environment.
- Assisted youth in developing coping skills, emotional regulation, and positive decision‑making habits.
- Led or supported group sessions focused on social skills, behavior management, and emotional wellness.
- Built trusting relationships with youth by offering consistent encouragement, active listening, and trauma‑informed care.
- Monitored and documented behavioral patterns, progress, and incidents in accordance with agency and state guidelines.
- Collaborated with clinical staff, therapists, and supervisors to support individualized treatment plans.
- Supervised youth during daily routines, transitions, and activities to ensure safety and structure.
- Communicated effectively with team members to coordinate care, share observations, and maintain continuity of support.
- Modeled appropriate behavior and reinforced positive choices to promote growth and stability.
Customer Service Representative Team Lead
Sunglass Hut
Charlotte, NC
11.2021 - 01.2024
- Led daily store operations, supported staff on the sales floor, and ensured brand standards were consistently met.
- Drove sales performance through product knowledge, upselling, and coaching team members on effective selling techniques.
- Delivered exceptional customer service by assisting shoppers with product selection, resolving concerns, and creating a positive shopping experience.
- Trained new associates on store procedures, customer engagement, and visual merchandising expectations.
- Assisted with opening and closing duties, cash handling, and maintaining accurate inventory levels.
- Ensured the sales floor was visually appealing by following merchandising guidelines and organizing product displays.
- Motivated team members to meet and exceed daily and weekly sales goals.
- Maintained a clean, organized, and welcoming store environment to support a luxury retail experience.
Education
Mallard Creek High School
Charlotte, NC02-2024
Skills
- Daily living support (meal prep, hygiene assistance, household tasks)
- Client supervision and safety monitoring
- Behavior redirection and emotional support
- Patience, empathy, and relationship‑building
- Crisis response and calm decision‑making
- Encouraging independence and life‑skills development
- Documentation and progress reporting
- Strong communication with clients, families, and staff
Timeline
Paraprofessional
Crandell's Enterprise
09.2025 - Current
Behavior Health Counselor
Alexander Youth Network
04.2024 - 07.2025
Customer Service Representative Team Lead
Sunglass Hut
11.2021 - 01.2024
Volunteer
T&K Youth Movement
03.2019 - Current
Mallard Creek High School
Med Tech License
Licensed Medication Technician with hands‑on experience supporting client health needs through accurate medication administration, monitoring, and documentation while maintaining a safe and compliant care environment.