Amanti Coates
Mooresville
Summary
I am a resilient, diligent and hardworking individual with 4 years of work experience. I love to help others and extend my purpose. I am studying pre-nursing and looking to achieve my BSN. After college I plan to obtain a job to become a labor and delivery nurse.
Overview
5
5
years of professional experience
Work History
Service Champion
Taco Bell
Mooresville, NC
08.2023 - Current
- Delivered exceptional customer service in high-pressure environments, ensuring positive dining experiences.
- Trained new team members on operational procedures and company standards to enhance service quality.
- Collaborated with team members to maintain cleanliness and organization of workstations during peak hours.
- Resolved customer complaints efficiently, contributing to increased satisfaction and loyalty.
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
Cashier
Dunkin' Donuts
Mooresville, NC
08.2021 - 12.2021
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Nursing
North Carolina Central University
Durham, North Carolina, NC05-2029
High School Diploma -
Mooresville High School
Mooresville, NC05-2025
Skills
- Strong work ethic
- Empathy display
- Positive attitude
- Teamwork and collaboration
- Time management
- Reliability
Timeline
Service Champion
Taco Bell
08.2023 - Current
Cashier
Dunkin' Donuts
08.2021 - 12.2021
No Degree - Nursing
North Carolina Central University
High School Diploma -
Mooresville High School