Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amani Az-Zubair

Raleigh

Summary

Dedicated dental professional with over four years of experience in the dental field, specializing in verifying and inputting dental benefits into systems. Proficient in communicating with insurance companies to confirm coverage and benefits, ensuring seamless patient care. Possesses a strong understanding of dental terminology and coding, contributing to efficient operations and accurate billing processes. Committed to delivering exceptional service and support within the dental practice environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Insurance Coordinator

Triangle Family Dentistry
10.2024 - Current
  • Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
  • Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
  • Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
  • Served as a liaison between patients, dental providers, and insurance companies to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
  • Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
  • Monitored changes in dental insurance policies and communicated updates to staff, enabling the team to stay informed about the latest industry standards.

Dental Receptionist/Insurance Coordinator

Waldo dental care
03.2023 - 08.2024
  • Confirmed insurance coverage for present and future dates.
  • Answer incoming phone calls
  • Scheduling appointment
  • Verifying dental benefits
  • Creating ivfs

Dental Receptionist

Comfort Dental
09.2021 - 11.2022
  • I was responsible for checking patients in an out collecting co-pays, collecting money owed on treatment plans, scheduling patients verify insurance.

Dental Assistant

Comfort dental
09.2021 - 11.2022
  • I assisted the doctors chair side with various procedures such as extractions, fillings etc. I also sterilized instruments that were used in those procedures. I sometimes helped the front desk with answering phones and verifying insurance.

Sterilization Technician/Dental Assistant

Comfort Dental
01.2021 - 05.2021
  • I sterilized instruments that were used put them through the autoclave and the shaker. Bagged them and put them in the correct place. Then I switched to dental assistant and assisted with the doctor share side.

Education

High school diploma -

Lee'S Summit Sr. High School
Lees Summit, MO
05.2021

Skills

  • Insurance verification
  • Sales
  • Customer service (4 years)
  • Customer support
  • Dental Assisting (2 years)
  • Chairside Assisting (2 years)
  • Dentrix
  • Dental Receptionist
  • Dental office experience
  • HIPAA
  • Medical scheduling
  • Eaglesoft
  • POS (4 years)
  • Cash handling (4 years)
  • Insurance processes
  • Customer service and assistance
  • Insurance claims processing
  • Microsoft office
  • Strategic thinking skills
  • Sales support
  • Account management
  • Private insurance
  • Dental insurance experience
  • Collections processing

Certification

CPR Certification

Timeline

Dental Insurance Coordinator

Triangle Family Dentistry
10.2024 - Current

Dental Receptionist/Insurance Coordinator

Waldo dental care
03.2023 - 08.2024

Dental Receptionist

Comfort Dental
09.2021 - 11.2022

Dental Assistant

Comfort dental
09.2021 - 11.2022

Sterilization Technician/Dental Assistant

Comfort Dental
01.2021 - 05.2021

High school diploma -

Lee'S Summit Sr. High School

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Amani Az-Zubair