Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Still

King

Summary

Detail-oriented professional with extensive experience in project coordination and risk management. Known for effective communication and problem-solving skills, successfully driving project success through proactive stakeholder engagement and process development. Results-driven Change Implementation Coordinator with strong skills in project management, risk assessment, and cross-functional collaboration. Proven ability to streamline workflows, enhance efficiency, and deliver projects on time. Resourceful Implementation Coordinator recognized for high productivity and efficient task completion. Specialize in project management, process optimization, and cross-functional team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless implementation processes in fast-paced environments. Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

28
28
years of professional experience

Work History

Change Implementation Coordinator

Wells Fargo Bank, N.A.
Winston-Salem
02.2006 - 11.2025
  • Collaborated with cross-functional teams to streamline project workflows and timelines.
  • Assisted in developing project documentation to ensure compliance with regulatory standards.
  • Monitored progress of projects and reported updates to senior management regularly.
  • Facilitated resolution of conflicts that arose during implementation process.
  • Assessed risks associated with each phase of the implementation process and developed mitigation strategies.
  • Developed processes to improve efficiency of future implementations.
  • Prepared and delivered and training to new team members.
  • Collaborated with internal teams to ensure proper integration of different components.
  • Monitored progress of projects against established milestones and communicated any delays or issues to stakeholders.
  • Scheduled meetings with stakeholders involved in the project to review progress updates.
  • Engaged with external vendors as needed for additional resources or assistance during implementations.
  • Ensured compliance with legal regulations pertaining to data privacy and security protocols.
  • Built partnerships with product management, product support, product technology, sales, finance and operations teams to streamline product training development, communication and user documentation processes.
  • Maintained records of communication between team members throughout the implementation process.
  • Identified potential problems that could impede successful completion of projects.
  • Managed implementation for many assignments every quarter.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Identified, addressed and either resolved or escalated project issues.
  • Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
  • Brought in additional project personnel and resources to meet demands.

Paid Loan Processer

Wachovia Bank
Winston-Salem
02.2001 - 02.2006
  • Communicated with clients to gather necessary information and address inquiries.
  • Managed documentation flow throughout the loan processing lifecycle.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Prepared loan documents including promissory notes, deeds of trust, mortgage insurance policies and truth-in-lending statements.
  • Filed completed packages quickly and efficiently.
  • Adhered strictly to company policies when completing tasks associated with loan processing duties.
  • Maintained complete confidentiality of submitted information according to release guidelines.
  • Researched escalated problems related to loan processing activities.
  • Reviewed loan applications for accuracy and completeness.
  • Identified potential issues in loan files and worked with team members to devise solutions.

Real Estate Banklines

Wachovia Bank
Winston-Salem
02.1998 - 02.2001
  • Prioritized tasks to efficiently meet service goals and enhance productivity.
  • Collaborated with diverse coworkers to address product-related issues effectively.
  • Executed daily duties with precision and efficiency to maintain operational standards.
  • Partnered with cross-functional teams to achieve strategic objectives.

Education

High School Diploma -

R. J. Reynolds High School
Winston-Salem, NC
05-1996

Skills

  • Project management
  • Process development
  • Regulatory compliance
  • Risk assessment
  • Documentation preparation
  • Cross-functional collaboration
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Data gathering
  • Cross-functional coordination
  • Project leadership
  • Project documentation
  • ERP implementation
  • Requirements gathering
  • Written communication
  • Professionalism
  • Risk management
  • Customer service
  • Problem-solving abilities
  • Reliability
  • Relationship building
  • Teamwork
  • Customer needs assessment
  • Workflow management
  • Self motivation
  • Excellent communication
  • Project development
  • Decision-making
  • Risk analysis
  • Time management abilities
  • Multitasking Abilities
  • Change management

Timeline

Change Implementation Coordinator

Wells Fargo Bank, N.A.
02.2006 - 11.2025

Paid Loan Processer

Wachovia Bank
02.2001 - 02.2006

Real Estate Banklines

Wachovia Bank
02.1998 - 02.2001

High School Diploma -

R. J. Reynolds High School
Amanda Still