Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Stevens

Marion

Summary

Experienced with managing business office operations, including administrative tasks and team coordination. Utilizes expertise to enhance productivity and streamline processes. Track record of implementing efficient office systems and fostering collaborative work environment. Diligent Business Office Manager with background in managing business office operations. Proven ability to streamline processes and manage administrative tasks effectively. Demonstrated leadership in team coordination and office management skills. Business professional prepared to drive office efficiency and productivity. Extensive experience in overseeing daily operations and improving office workflows. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Business Office Manager

Swannanoa Valley Health and Rehab
05.2024 - Current
  • Worked with all insurance's available, including but not limited to Medicaid and Medicare.
  • I oversee the ABOM, along with the front desk help with their daily task.
  • Worked with Department of Social Services with all the required forms needed.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Streamlined billing processes, improving accuracy in invoicing and minimizing discrepancies.
  • Coordinated staff schedules to optimize resource allocation and maintain service quality.
  • Established communication protocols among departments to facilitate collaboration and information sharing.
  • Led initiatives to improve patient satisfaction scores through enhanced administrative support services.
  • Oversaw budget preparation and financial reporting for operational transparency and accountability.
  • Managed daily office operations to ensure efficient workflow and adherence to regulatory standards.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
  • Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
  • Oversaw daily operations, identifying bottlenecks and implementing solutions to enhance workflow and productivity.
  • Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
  • Led team meetings to foster collaborative environment, improving cross-departmental communication and project outcomes.
  • Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Assembly

Kearfott
01.2021 - 03.2024
  • I assembled and built computer parts for our military's weapons and guidance systems.
  • Supported efficient inventory management by accurately tracking parts usage during the assembly process.
  • Trained new assembly personnel on proper use of equipment.
  • Streamlined manufacturing processes through the implementation of automation technologies, reducing assembly time.
  • Interpreted written assembly drawings and work instructions to properly complete tasks.
  • Improved assembly efficiency by streamlining processes and optimizing workflow.
  • Boosted team morale through effective communication and collaboration during assembly projects.
  • Enhanced production efficiency by streamlining assembly processes and implementing appropriate tools.
  • Streamlined assembly process, cutting down on waste by efficiently managing resources.
  • Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
  • Collaborated with cross-functional teams to identify areas for improvement in the assembly process.
  • Maintained accurate records of completed assemblies, ensuring proper documentation for quality assurance purposes.
  • Executed regular tests and inspection procedures to assemble products according to specifications.
  • Delivered exceptional craftsmanship, consistently producing high-quality products that met customer specifications and requirements.
  • Increased team productivity, training new hires on assembly procedures and techniques.
  • Enhanced product reliability with thorough testing and adjustments during assembly.
  • Supported product development, contributing ideas for design improvements during assembly.
  • Ensured compliance with industry standards by keeping updated on new regulations and technologies.

Education

Associates in Applied Science - Paralegal Studies

Bryant And Stratton College
Albany, New York
01-2018

Certified Nursing Assistant - Nursing

McDowell Technical Community College
Marion, NC
01-2019

Emergency Medical Tech

McDowell Technical Community College
Marion, NC
01-2020

Skills

  • Account reconciliation
  • Deadline management
  • Staff training and development
  • Office administration
  • Office management
  • Payroll and budgeting
  • Credit and collections
  • Payroll processing
  • Relationship building
  • Records management
  • Administrative support
  • Business operations management
  • Document management
  • Human resources
  • Business recordkeeping
  • Contract negotiations
  • Database administration
  • Inventory control
  • Expense tracking
  • Proposal writing
  • Report and document preparation
  • Electronic medical records (EMR) systems
  • Spreadsheet and database creation
  • Computer skills
  • Team leadership
  • Decision-making
  • File systems maintenance
  • Office management software
  • Financial management
  • Scheduling and coordinating
  • Documentation and reporting
  • Negotiation
  • Negotiation and conflict resolution

Timeline

Business Office Manager

Swannanoa Valley Health and Rehab
05.2024 - Current

Assembly

Kearfott
01.2021 - 03.2024

Associates in Applied Science - Paralegal Studies

Bryant And Stratton College

Certified Nursing Assistant - Nursing

McDowell Technical Community College

Emergency Medical Tech

McDowell Technical Community College
Amanda Stevens