Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Smith

Monroe

Summary

Adaptable and reliable individual with a versatile background in office management and customer service. Known for effective multitasking and a team player attitude, contributing to improved client interactions and operational success.

Overview

19
19
years of professional experience

Work History

Bartender

Tree House Vineyards
Monroe, NC
11.2025 - Current
  • Enhancing customer satisfaction through quality service.
  • Maintained accurate inventory records, optimizing stock levels and reducing waste.
  • Managed cash register transactions, ensuring accuracy in billing and cash handling procedures.
  • Educated customers on wine pairings and tasting notes to enhance dining experiences.

Office Manager

The Passion Pour
Monroe, NC
09.2023 - Current
  • Managed daily office operations, ensuring efficient workflow.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Implemented office procedures that streamlined administrative tasks and improved efficiency.
  • Oversaw inventory management, maintaining supplies.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for clients.

CNA

North Carolina
01.2007 - 08.2015
  • Administered daily personal care and hygiene for patients, ensuring comfort and dignity.
  • Assisted nursing staff with medical procedures, enhancing patient care delivery.
  • Monitored vital signs and reported changes to healthcare team, facilitating timely interventions.
  • Educated patients and families on care plans, promoting understanding and compliance.
  • Maintained cleanliness of patient areas, adhering to infection control protocols for safety.
  • Mentored new CNAs in best practices for patient interaction and care techniques.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

High School Diploma -

Home School
Concord

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Complex Problem-solving

Timeline

Bartender

Tree House Vineyards
11.2025 - Current

Office Manager

The Passion Pour
09.2023 - Current

CNA

01.2007 - 08.2015

High School Diploma -

Home School
Amanda Smith