Kimberly Parsons
Clayton
Summary
Proven Quality Control Team Leader at Cook Polymer, adept in CAPA management and operational excellence, enhanced product quality through rigorous process audits. Excelled in team training, showcasing exceptional multitasking and attention to detail. Achieved significant improvements in compliance and production efficiency, demonstrating reliability and a strong analytical approach to problem-solving.
Overview
33
33
years of professional experience
Work History
Quality Control Team Leader
Cook Polymer
11.2007 - 09.2024
- Adapted procedures to mitigate issues and improve deficiencies.
- Performed testing to assess product effectiveness, alignment with designed purpose and adaptations for other purposes.
- Implemented corrective actions based on internal audits or external regulatory requirements, ensuring ongoing compliance with industry standards.
- Established clear communication channels between the Quality Control department and other functional areas within the organization to promote collaboration in problem-solving efforts related to product defects or systemic issues impacting production output.
- Inspected items and compared against standards to meet regulatory requirements.
- Created detailed reports on quality control findings for upper management review and decision-making purposes.
- Developed training programs for new team members, ensuring a thorough understanding of company policies and procedures related to quality control.
Office Manager
TKM Trucking
03.1992 - 10.2007
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Education
High School Diploma -
Bedford North Lawrence High School
05-1982
Skills
- Quality process audits
- Quality tools
- CAPA management
- Operational excellence
- Team Training
- Multitasking
- Attention to detail
- Time management
- Reliability
Timeline
Quality Control Team Leader
Cook Polymer
11.2007 - 09.2024
Office Manager
TKM Trucking
03.1992 - 10.2007
High School Diploma -
Bedford North Lawrence High School
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