Amanda Nollenberger
Salisbury
Summary
Biology student specializing in ecology, evolution, and conservation. Demonstrates a strong commitment to animal welfare and species preservation. Actively pursuing opportunities for practical experience in wildlife conservation and rehabilitation. Experienced with people and customer service, yet passionate about animals and conservation.
Overview
3
3
years of professional experience
Work History
Team Lead
SweetFrog
Kannapolis
12.2023 - Current
- Supervised daily operations to ensure optimal customer service and product quality.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced store presentation by maintaining cleanliness and effective merchandise displays.
- Collaborated with management to develop strategies for increasing sales and customer engagement.
- Implemented inventory management practices to reduce waste and improve efficiency.
- Trained and mentored new team members on company policies and procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Brand Associate
Old Navy
Salisbury
07.2023 - 12.2023
- Maintained up-to-date knowledge of merchandise features and benefits to effectively assist customers.
- Handled customer inquiries professionally, engaging with and befriending customers to deliver amazing shopping experience.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Education
Bachelor of Science - Biological Sciences
North Carolina State University
Raleigh, NC05-2028
Skills
- Customer service
- Attention to detail
- Relationship building
- Equipment maintenance
- Cash handling
- Team supervision
- Effective communication
- Employee training
Extracurricular Activities
- Student Government (High School)
- Humanitarian Club Vice President (High School)
- Multicultural Club Secretary (High School)
Languages
- English
- Some Spanish
Awards Accomplishments
- Published writer
- National Society of High School Scholars (NSHSS) Member
Timeline
Team Lead
SweetFrog
12.2023 - Current
Brand Associate
Old Navy
07.2023 - 12.2023
Bachelor of Science - Biological Sciences
North Carolina State University