Dedicated Registered Nurse with extensive experience in providing high-quality, patient-centered care. Skilled in fostering collaboration among healthcare professionals to achieve optimal clinical outcomes. Strong background in managing complex cases and proficient in electronic medical records and documentation. Notable for exceptional clinical judgment and ability to thrive in fast-paced healthcare settings.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Case Manager, Liaison
Novant Health New Hanover Rehabilitation Hospital, Inc.
04.2010 - Current
Educate patients, family members, referral sources, interdisciplinary team members, and external payers to promote rehabilitation program benefits and services.
Adhere to Medicare/Federal guidelines to support optimal patient care.
Consistently meet and/or exceed all goals and metrics; adept at identifying and ensuring that services recommended are appropriate, reasonable, necessary, and follow Centers for Medicare & Medicaid Services (CMS) guidelines and regulations.
Recognized for obtaining patient satisfaction scores of 98%.
Skilled interdisciplinary collaborator and patient educator with expertise in facilitating effective care transitions to the rehabilitation setting.
“Go-to” person for identifying patients who meet program criteria and will benefit from program services.
Active member of the Performance Improvement Council, successfully implementing procedures to decrease patient falls.
Collaborated with Information Technology Specialists to expedite patient throughput and improve workflow within the EMR.
Case Manager, Home Health Nurse
New Hanover Regional Medical Center Home Health Services
09.2009 - 04.2010
Coordinated, planned, and directed home health care services to meet the needs of individuals and families within their homes.
Skilled at recognizing changes of medical status in patients and facilitating rapid responses to improve patient outcomes.
Quickly adapted and responded to challenging regulations/guideline changes and ensured continuity of care for patients.
Accomplished in time management while concurrently addressing the patient experience and providing excellent customer service.
Health Occupations Teacher
Camden County High School
08.2006 - 06.2009
Taught Health Team Relations and Allied Health Sciences to high school students.
School Nurse
Dare County Health Department
09.2004 - 06.2006
Provided school health services, first aid, and education to middle school students and staff.
Infection Control and Occupational Health Nurse
The Outer Banks Hospital, Inc.
06.2002 - 07.2004
Conducted pre-employment and annual health screens for employees and monitored infection control issues throughout the hospital.
Clinical Research Coordinator
Carolina Research, Inc.
04.2001 - 06.2002
Monitored patients and coordinated and collected information for clinical trials as specified by pharmaceutical companies.
Public Health Nurse
Pasquotank County Health Department
12.1998 - 04.2001
Child Health Nurse, Lead Nurse, and Immunization Nurse for Pasquotank County, North Carolina.
Home Health Nurse
Pasquotank County Health Department
11.1996 - 04.2001
Managed, organized, and directed home healthcare services to meet the unique needs of individuals and families in their homes.
Substance Abuse/Addictions Nurse
Walter B. Jones Alcohol and Drug Abuse Treatment Center
06.1995 - 09.1996
Provided nursing care to patients with substance use disorders, including those addicted to drugs, alcohol, and other substances, while addressing co-occurring mental health conditions.
Charge Nurse, Medical Surgical Floor at Novant Health New Hanover Orthopedic HospitalCharge Nurse, Medical Surgical Floor at Novant Health New Hanover Orthopedic Hospital
Registered Nurse, Emergency Department at NOVANT HEALTH NEW HANOVER HOSPITALRegistered Nurse, Emergency Department at NOVANT HEALTH NEW HANOVER HOSPITAL