Amanda Johnson
Holly Springs
Summary
Proven Administrative Specialist with a track record of enhancing office efficiency and improving workflow processes at Anchor Fence INC. Expert in data entry and record keeping, coupled with exceptional organizational management skills. Demonstrated ability to streamline operations, achieving significant improvements in customer satisfaction and team productivity. Skilled in Microsoft Office and adept at adapting to new software, embodying flexibility and a commitment to continuous improvement.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Administrative Office Specialist
Smith Gardner, Inc.
06.2024 - Current
- Expedited daily mail distribution to appropriate departments by sorting incoming correspondence efficiently upon receipt.
- Maintained a professional and welcoming office atmosphere by greeting visitors, answering phone calls promptly, and addressing any in-person inquiries with courtesy.
- Managed inventory levels to ensure adequate office supplies were always available while minimizing costs through strategic purchasing decisions.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Handled incoming and outgoing mail.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
ADMINISTRATIVE SPECIALIST
Anchor Fence INC.
04.2015 - 01.2023
- Represents the company during initial stakeholder consultations while communicating requirements to the installation team, achieving the desired end-state on schedule and budget
- Establishes efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
- Manages office inventory activities, including ordering, requisition, and stocking
- 40 Hours/ Week
- Supervisor: Paul Wilson, (313) 937-0101
- Hourly Salary: $25
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Increased efficiency in data entry tasks through the implementation of advanced software tools.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed filing system, entered data and completed other clerical tasks.
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
- Streamlined office processes by implementing efficient document management and filing systems.
- Handled incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
ADMINISTRATIVE SPECIALIST
Brighton Family Care Physician
08.2005 - 06.2007
- Provides administrative support to the management team, including scheduling appointments, managing calendars, and sorting patient information
- Handles incoming and outgoing correspondence, including sorting mail, answering emails and responding to inquiries
- Maintain and organize electronic and paper filling systems, ensuring easy retrieval of documents as needed
- 40 Hours/ Week
- Supervisor: Jessica Teal, (517) 883-3807
- Hourly Salary: $10
Education
High School Diploma -
Howell High School
Howell, Michigan08.2005
Skills
- Data Entry and Record Keeping
- Complaint Resolution
- Sorting and Labeling
- Cross-Team Communication
- Documentations and Control
- Organizational Management
- Complex Problem Solving
- Personnel Management
- Verbal Communication
- File Organization
- Scheduling appointments
- Document Management
- Spreadsheet Creation
- Expense Reporting
- Professional correspondence
- Proofreading documents
- Customer Relations
- Account Reconciliation
- Confidential Document Control
- Negotiation
- Proficient in [Software]
- Proofreading
- Billing oversight
- Payroll and benefits administration
- Multitasking and Time Management
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Critical Thinking
- Clear Communication
- Excellent Communication
- Adaptability and Flexibility
- Document and File Management
- Office Administration
- Documentation and Recordkeeping
- Microsoft Office
- Data Entry
- Database entry
- Excel spreadsheets
- Invoice Processing
- Continuous Improvement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
Certification
- QuickBooks Certification - Intuit QuickBooks.
- Excel Expert Certification – Microsoft Office Specialist Program.
- CPR/AED Certification
- First Aid Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Administrative Office Specialist
Smith Gardner, Inc.
06.2024 - Current
ADMINISTRATIVE SPECIALIST
Anchor Fence INC.
04.2015 - 01.2023
ADMINISTRATIVE SPECIALIST
Brighton Family Care Physician
08.2005 - 06.2007
High School Diploma -
Howell High School
Jobrelatedtraining
- Microsoft Office
- Outlook
- Excel
- Word
- PowerPoint Training
Similar Profiles
Kathleen Bowse-HatfieldKathleen Bowse-Hatfield
Science Teacher at City Of Gardner/Gardner High SchoolScience Teacher at City Of Gardner/Gardner High School
Daniel NarvaezDaniel Narvaez
Maintenance Technician at Gardner GlassMaintenance Technician at Gardner Glass
Samantha WatsonSamantha Watson
Licensed Audiology Assistant at Gardner AudiologyLicensed Audiology Assistant at Gardner Audiology
Eve MoxinEve Moxin
Waitress at Maggianos Little ItalyWaitress at Maggianos Little Italy
Katara JenkinsKatara Jenkins
Package Handler Trainer at Fedex GroundPackage Handler Trainer at Fedex Ground