Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Isenhour

Mint Hill,NC

Summary

I have worked in the food industry since I was 16 years old. I am used to a fast pace environment and am used to helping others. I have managed restaurants, handled employees and customers. I love helping people and I am a fast learner. I am just looking to start something new.

Overview

6
6
years of professional experience

Work History

Server Manager

Quincy’s
01.2023 - 04.2025
  • Assisted in daily operations to ensure efficient service delivery.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Supported team members during peak hours to enhance workflow efficiency.
  • Learned to utilize point-of-sale systems for order processing and payment handling.
  • Adapted quickly to changing priorities in a fast-paced environment.
  • Provided exceptional customer service by addressing guest inquiries and needs promptly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.

Server

Redd’s on Union
01.2019 - 05.2023
  • Assisted in daily operations to ensure efficient service delivery.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Supported team members during peak hours to enhance workflow efficiency.
  • Learned to utilize point-of-sale systems for order processing and payment handling.
  • Adapted quickly to changing priorities in a fast-paced environment.
  • Provided exceptional customer service by addressing guest inquiries and needs promptly.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.

Manager

200 North Family Restaurant
10.2021 - 01.2023
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Developed staff training programs to enhance team performance and operational consistency.
  • Implemented inventory management processes to reduce waste and optimize supply chain efficiency.
  • Coordinated scheduling to ensure adequate staffing levels during peak hours and special events.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Central Cabarrus High School
Concord, NC
05.2000

Skills

  • Operating system management
  • Team Training
  • Backup management
  • Crew coordination
  • Policy implementation
  • Restaurant operations

Timeline

Server Manager

Quincy’s
01.2023 - 04.2025

Manager

200 North Family Restaurant
10.2021 - 01.2023

Server

Redd’s on Union
01.2019 - 05.2023

Central Cabarrus High School

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Amanda Isenhour