Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Holbrook

Mocksville

Summary

Experienced property manager with strong skills in tenant screening, lease administration, and financial reporting. Committed to enhancing tenant relationships and optimizing property operations. Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Overview

5
5
years of professional experience

Work History

Property Manager

Wilhoit Properties
Claremont
04.2023 - 08.2025
  • Coordinated tenant communications and scheduled property viewings.
  • Assisted in maintaining property maintenance records and service requests.
  • Supported lease preparation and tenant onboarding processes.
  • Supported the implementation of property management software functionalities.
  • Handled resident complaints and expedited maintenance requests.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
  • Met with prospective tenants to show property and assess applications or sign leases.

Front Desk Agent

Hampton Inn By Hilton
Bermuda Run
02.2020 - 11.2023
  • Greeted guests warmly upon arrival, ensuring positive first impressions.
  • Assisted guests with check-in and check-out processes efficiently.
  • Handled guest inquiries and resolved issues promptly and professionally.
  • Collaborated with housekeeping to ensure room readiness for incoming guests.
  • Provided local information and recommendations to enhance guest experiences.
  • Processed payments accurately, maintaining financial integrity at the front desk.
  • Answered phones, responded to inquiries, and took messages.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Inputted guest information into computer system accurately and securely.
  • Provided information about hotel amenities, services, and local attractions.

Property Manager

Intermark
Winston-Salem
03.2021 - 04.2023
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Facilitated tenant paperwork processing and verification.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.

Education

High School Diploma -

North Iredell High
Olin, NC
05-2006

Skills

  • Property management software
  • Lease administration
  • Tenant screening
  • Financial reporting
  • Maintenance coordination
  • Customer relationship management
  • Attention to detail
  • Multi-family property management
  • Eviction notices
  • Property marketing and promotion
  • Financial budgeting and reporting
  • Property tours and inspections

Timeline

Property Manager

Wilhoit Properties
04.2023 - 08.2025

Property Manager

Intermark
03.2021 - 04.2023

Front Desk Agent

Hampton Inn By Hilton
02.2020 - 11.2023

High School Diploma -

North Iredell High

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Amanda Holbrook