Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Hanner

Greensboro

Summary

Dynamic professional with extensive experience in event planning and customer service at Dye Nation. Proven leadership and conflict resolution skills, adept at managing schedules and resolving issues efficiently. Proficient in Microsoft Word, consistently enhancing customer satisfaction and operational efficiency. Committed to fostering teamwork and delivering exceptional service.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

20
20
years of professional experience

Work History

Dye Nation/Parties2Dye4

Jillian Reich From 2007, I Took Over in 2018
06.2007 - Current

Complete retail/wholesale orders for customers.

Create invoices and process payments and deposits for orders and events.

Ship UPS orders for out of town customers.

Take wholesale orders for large group,teams or schools.

Help customer's to solve any issues with orders or events. Also to answer any questions and discuss pricing and scheduling.

Host and plan events/birthday parties.

Book events/birthday parties and maintain events calendar.

Create employee schedules for the week and also manage scheduling staff for events.

Set up and organize space for birthday parties and events.

Cashier

Plato's Closet
06.2007 - 10.2007
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Creating and setting up clothing displays seasonally.
  • Cleaning and organizing around store.
  • Buying and inputting clothes sold to the store in the computer system.

Cashier

Papa John's Pizza
04.2005 - 08.2007
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Cut and boxed food orders
  • Assisted with making pizzas to complete customer's orders.

Education

No Degree - General Studies

Guilford Technical Community College
Jamestown, NC

CNA Certification Course - Nursing

Guilford Technical Community College
Jamestown, NC
01-2009

Skills

  • Team building
  • Leadership
  • Conflict resolution
  • Basic math
  • Microsoft Word
  • Written communication

Timeline

Dye Nation/Parties2Dye4

Jillian Reich From 2007, I Took Over in 2018
06.2007 - Current

Cashier

Plato's Closet
06.2007 - 10.2007

Cashier

Papa John's Pizza
04.2005 - 08.2007

No Degree - General Studies

Guilford Technical Community College

CNA Certification Course - Nursing

Guilford Technical Community College
Amanda Hanner