Summary
Overview
Work History
Education
Skills
Websites
Timeline
Personal Information
Generic

Amanda Ferris

Norwood

Summary

Motivated and dedicated professional eager to learn and contribute to team success. Known for delivering exceptional customer service with a positive attitude while fostering strong relationships with clients and colleagues. Committed to continuous improvement and collaboration, ensuring team goals are met while maintaining high standards of work. Prepared to leverage skills and enthusiasm to make a meaningful impact in a dynamic work environment.

Overview

22
22
years of professional experience

Work History

Owner

Rena’s Place Thrift Shop
02.2024 - 07.2025
  • - Promoted Store Via Social media and You Tube
  • - Cashier and Customer Service
  • - Did Facebook selling Shows
  • - Stocked, Sorted, cleaned

Case Maintenance Worker

Montgomery County Social Services
04.2022 - 07.2023
  • -Reviewed and evaluated client applications/intake
  • -Provided Information to clients regarding available services and resources
  • -Interviewed persons applying for public assistance programs
  • -Reviewed and evaluated client applications for eligibility of public assistance

Income Case Maintenance (Food Stamps)

Montgomery County DSS
04.2023 - 07.2023
  • - Reviewed and evaluated client applications/intake
  • - Provided Information to clients regarding available services and resources
  • - Interviewed persons applying for public assistance programs
  • - Reviewed and evaluated client applications for eligibility of public assistance

Income Maintenance Caseworker (Seasonal Temp)

Stanly County DSS
12.2021 - 02.2022
  • - Provided Information to clients regarding applications
  • - Reviewed and evaluated client applications
  • - Provided Information to clients regarding available services and resources
  • - Interviewed persons applying for public assistance programs
  • - Reviewed and evaluated client applications for eligibility of public assistance
  • - Position was temporary/ seasonal

Income Maintenance Caseworker (Seasonal Temp)

Stanly County DSS
11.2015 - 03.2016
  • - Provided Information to clients regarding applications/ Intake
  • - Reviewed and evaluated client applications
  • - Provided information to clients regarding available services and resources
  • - Interviewed persons applying for public assistance programs

Data Entry Clerk

ChoicePoint
05.2005 - 05.2009
  • - Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • - Used data input to transcribe information from physical source documents into database.

Clerk/Receptionist

Manatee County Clerk of the Circuit Court
06.2003 - 04.2005
  • - Pulled and organized requested documentation
  • - Worked with office manager to attain operational goals
  • - Answered and directed incoming calls using multi-line telephone system
  • - Processed payments updated accounts to reflect balance changes

Education

High School Diploma -

Clewiston Christian Academy

Skills

  • Strong Client relations abilities
  • Problem solving
  • Communication
  • Telephone etiquette

Timeline

Owner

Rena’s Place Thrift Shop
02.2024 - 07.2025

Income Case Maintenance (Food Stamps)

Montgomery County DSS
04.2023 - 07.2023

Case Maintenance Worker

Montgomery County Social Services
04.2022 - 07.2023

Income Maintenance Caseworker (Seasonal Temp)

Stanly County DSS
12.2021 - 02.2022

Income Maintenance Caseworker (Seasonal Temp)

Stanly County DSS
11.2015 - 03.2016

Data Entry Clerk

ChoicePoint
05.2005 - 05.2009

Clerk/Receptionist

Manatee County Clerk of the Circuit Court
06.2003 - 04.2005

High School Diploma -

Clewiston Christian Academy

Personal Information

Title: Customer service, Case Maintenance worker
Amanda Ferris