Team leader with expertise in operational management and employee training. Proven ability to enhance store performance through strategic scheduling and customer service initiatives, resulting in increased team efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Treasurer
Charlotte Mecklenburg School System
Charlotte
05.2022 - Current
Managed daily cash flow while ensuring accuracy of bank transactions.
Processed invoices to facilitate timely payments to vendors.
Prepared monthly bank reconciliations and general ledger entries for financial clarity.
Reconciled accounts with statements and invoices, resolving discrepancies each month.
Conducted regular audits of financial records to uphold integrity.
Assistant Store Manager
Rack Rooms Shoe Store
Charlotte
11.2022 - 04.2023
Monitored inventory levels and coordinated merchandise restocking to ensure availability.
Implemented visual merchandising strategies to optimize product displays.
Managed daily store operations and employee schedules for efficient workflow.
Trained new staff on customer service protocols and store policies to enhance performance.
Assistant Store Manager
Goodwill Retail Store & Donation Center
Pooler
08.2021 - 02.2022
Managed daily store operations while overseeing employee scheduling.
Trained new employees on customer service protocols and store policies.
Administrative Assistant I (10 Months) at Charlotte Mecklenburg School SystemAdministrative Assistant I (10 Months) at Charlotte Mecklenburg School System