Amanda Castillo
Jacksonville
Summary
Accomplished United States Marine Corps veteran with extensive experience in engine maintenance, logistics, and quality assurance. Excelled in leadership roles, mentoring over 50 Marines and ensuring aircraft readiness. Skilled in maintenance scheduling and safety management, with a proven track record of enhancing operational efficiency and training program development. Demonstrated proficiency in Microsoft Office Suite. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
GE-T700-401C Engine Shop Supervisor
United States Marine Corps
09.2024 - Current
- Maintained, tracked, and stored 25 GE-T700-401C engines.
- Maintained and tracked over 5,000 pieces of assets needed for GE-T700-401C engine repair.
- Provided technical guidance and support to ensure aircraft readiness for squadrons within Marine Aircraft Group 26.
- Led, trained, and mentored over 50 junior Marines ensuring their welfare, personal, and professional development.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Contributed to development, implementation, and execution of maintenance programs.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Operations Chief
United States Marine Corps
08.2023 - 08.2024
- Served as the principal advisor to the Operations Officer for all matters pertaining to training, deliberate planning, and contingency planning.
- Coordinated operational logistics planning and execution, encompassing deployment of squadron personnel and equipment for 5 deployments and training detachments.
- Coordinated the aviation logistics support for five organizational squadrons' training exercises.
- Supervised and coordinated the execution of Marine Corps training events, resulting 770 Marines being trained.
- Monitored quarterly review of inspectable programs for compliance and accuracy. Resulting in one discrepancy out of ninety-four inspectable items within the work center.
- Provided leadership, mentorship, and counseling for four Marines under my charge.
- Utilized lean methodology to implement quality initiatives and reduce arrears.
Unit Training Manager
United States Marine Corps
12.2022 - 07.2023
- Developed, delivered, and evaluated education and training programs.
- Determined adequacy of existing courses and programs to meet training requirements and meet standards.
- Selected instructional design, methods and media.
- Conducted, validated and revised programs and instruction and coordinated user feedback with department training managers.
- Ensured over 750 Marines completed all fiscal, annual, and semi-annual training requirements.
- Created and implemented a new physical fitness program, ensuring all Marines were able to meet the Marine Corps standard.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Conducted training courses and prepared videos for long-term use.
- Selected and assigned instructors to conduct specific training programs.
Test Cell Staff Non-Commissioned Officer in Charge
United States Marine Corps
05.2021 - 11.2022
- Performed all duties and responsibilities of a Quality Assurance Representative by ensuring 30 workers and Collateral Duty Inspector's followed strict adherence to Naval Aviation Policies and procedures.
- Performed duties of Program Manager for the Fuel Surveillance Program, ensuring it remained on track, resulting in zero discrepancies during the 3rd Marine Aircraft Wing Audit.
- Ensured all Marines in work center remained qualified and trained, resulting in 46 engines returned to a Ready for Issue status and the creation of 5 Test Cell Operators.
- Performed duties of SNCOIC by supervising all programs, maintenance, and personnel within work center 450.
- Led and mentored five Marines, ensuring they have the necessary knowledge and skills to complete green side training as well as advance their civilian education.
- Participated in team-building activities to foster teamwork and collaboration.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
GE-T700-401C Quality Assurance Representative
United States Marine Corps
08.2019 - 05.2021
- Drafted performance and quality assurance reports and presented findings at weekly and monthly quality meetings.
- Assisted with developing and implementing quality assurance improvements based on call evaluation results.
- Performed call audits to monitor regulatory compliance.
- Provided ongoing feedback to management and call representatives to foster improvement.
- Developed and maintained quality assurance procedure documentation.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Created and revised procedures, checklists and job aids to reduce errors.
- Assisted in developing inspection and testing protocols.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Provided technical support to production personnel.
- Examined products for imperfections and defects.
- Followed safety protocols while handling hazardous materials.
- Investigated customer complaints to take necessary corrective actions.
- Followed standard operating procedures for inspections and tests.
Education
Palomar College
San Marcos, CAExercise Science
Park University
Kansas City, MOSkills
- Stock control
- Maintenance scheduling
- Heavy lifting
- Safety management
- Employee management
- Safety procedures
- Health and safety
- Customer service
- Proficient in Microsoft TEAMS, Word, Excel, and Powerpoint
- Naval Aviation Quality Assurance qualification
- Naval Aviation Production Control qualification
- Aircraft Confined Space qualification
- Naval Aviation Joint Oil Analysis qualification
Timeline
GE-T700-401C Engine Shop Supervisor
United States Marine Corps
09.2024 - Current
Operations Chief
United States Marine Corps
08.2023 - 08.2024
Unit Training Manager
United States Marine Corps
12.2022 - 07.2023
Test Cell Staff Non-Commissioned Officer in Charge
United States Marine Corps
05.2021 - 11.2022
GE-T700-401C Quality Assurance Representative
United States Marine Corps
08.2019 - 05.2021
Palomar College
Exercise Science
Park University
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