Amanda Booher
Mooresville
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong and quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
CNA
DR. GIROUARD'S WEIGHT LOSS AND WELLNESS CLINIC
03.2022 - Current
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Sold weight loss program and supplements tailored to client weight loss needs.
- Counseled and coached clients during visits to offer solutions and support.
- Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
- Led enrollment calls to book appointments in scheduling system with prospects.
- Created and organized client charts, managed filing system and submitted reports.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic.
CNA
Deaconess
01.2020 - 10.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided physical support to patients through diverse types of mobility assistance.
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families, and medical personnel.
Phlebotomist
Deaconess Hospital
08.2019 - 10.2021
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Obtained blood specimens by performing venipunctures and finger sticks 30 times per day.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
Front Desk Supervisor
Courtyard Inn by Marriott
11.2021 - 03.2022
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
Assistant Sales Manager
Fairfield Inn By Marriott
01.2015 - 08.2019
- Provided excellent customer care by responding to requests, assisting with room selection and handling distinct customer requests.
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive customer service knowledge.
- Built long-term, loyal customer relations by providing top-notch service.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Made sure that guest complaints were handled in the most effective manner possible and that complimentary services were offered to maintain high guest satisfaction rates.
Education
Nursing
Cabarrus College of Health Sciences
Concord, NC05.2025
Associate Of Applied Science -
Henderson Community College
Henderson, KYGED - General Studies
Stevens Henager College Of Idaho
Boise, ID2013
Skills
- Customer service
- Creative problem solving
- Positive attitude
- Public speaking
- Patient confidentiality
- Time management
- Detail-oriented
- Documentation and reporting
Timeline
CNA
DR. GIROUARD'S WEIGHT LOSS AND WELLNESS CLINIC
03.2022 - Current
Front Desk Supervisor
Courtyard Inn by Marriott
11.2021 - 03.2022
CNA
Deaconess
01.2020 - 10.2021
Phlebotomist
Deaconess Hospital
08.2019 - 10.2021
Assistant Sales Manager
Fairfield Inn By Marriott
01.2015 - 08.2019
Nursing
Cabarrus College of Health Sciences
Associate Of Applied Science -
Henderson Community College
GED - General Studies
Stevens Henager College Of Idaho
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