Amanda Auderer
Fayetteville
Summary
Detail-oriented criminal justice professional with a Master of Science in Criminal Justice with a concentration in Forensic Psychology and a Bachelor of Arts in Criminal Justice. Experienced in juvenile justice environments, administrative coordination, documentation management, scheduling, research, and communication with supervisors and stakeholders. Skilled in supporting justice-focused programs, maintaining accurate records, analyzing information, and managing sensitive documentation with professionalism and confidentiality. Brings additional experience in cross-cultural communication, translation support, and human resources administrative coordination. Native Japanese speaker with fluent English proficiency and the ability to communicate effectively across diverse professional environments.
Overview
5
5
years of professional experience
7
7
Languages
Work History
Juvenile Drug Treatment Court Coordinator
Cumberland County
Fayetteville
09.2025 - Current
- Coordinated daily operations of a juvenile drug court program, ensuring compliance with court procedures, program requirements, and juvenile justice standards.
- Managed confidential participant case files, legal documentation, and records while maintaining accuracy and compliance with privacy requirements.
- Conducted participant intake interviews, screenings, and case management assessments to identify needs and develop individualized rehabilitation plans.
- Prepared court reports, case summaries, and participant updates for judicial review and multidisciplinary staffing meetings.
- Collaborated with judges, attorneys, treatment providers, schools, families, and community agencies to coordinate services and support participant progress.
- Monitored treatment compliance, drug testing schedules, attendance, and program engagement while coordinating referrals for counseling, education, and community resources.
- Facilitated crisis intervention, conflict resolution, and participant support using trauma-informed and motivational approaches.
- Maintained confidentiality of sensitive information in accordance with HIPAA, court policies, and juvenile justice standards.
Teen Court and Juvenile Restitution/Community Service Coordinator
Harnett County
Lillington
01.2025 - 09.2025
- Coordinated and monitored community service placements for juveniles, ensuring completion of court-ordered hours in compliance with legal and program guidelines.
- Maintained regular contact with service sites, parents, and supervised youth progress, resolving issues to ensure accountability.
- Matched youth with appropriate service opportunities based on individual needs and risk levels to support restorative justice principles.
- Collected and documented restitution payments, tracked balances, community service hours, and maintained case records in case management software.
- Collaborated with juvenile counselors, school resource officers, and families to support youth rehabilitation.
- Responded to telephone calls and emails from employees or applicants to answer questions or resolve problems.
- Provided administrative support in scheduling appointments, organizing documents, and preparing reports.
- Implemented organizational tools to streamline case intake, volunteer sign-ups, and evaluation tracking.
Human Resource Admin Coordinator/ Translator
F.C.C North Carolina, LLC
Laurinburg
02.2023 - 01.2025
- Coordinated onboarding processes for new employees, including preparation and distribution of employment documents, completion of required paperwork, and orientation support.
- Assisted with recruitment activities by posting job announcements, screening applications, scheduling interviews, supporting interview processes, and preparing offer documentation.
- Maintained human resources information systems and employee records, ensuring accuracy, organization, and confidentiality of personnel information.
- Provided administrative support through appointment scheduling, document management, data entry, report preparation, and correspondence management.
- Provided Japanese-English translation and interpretation support to facilitate communication between employees, management, and external parties in professional, medical, and personal settings.
- Responded to employee and applicant inquiries, resolved administrative issues, and provided guidance regarding HR processes and documentation.
- Prepared FMLA documentation, presentations, and informational materials for employee communications, meetings, and organizational initiatives.
- Developed PowerPoint presentations and training materials related to workplace initiatives, including sustainability and safety programs.
Sales Associate
Follett
Pembroke
08.2021 - 02.2023
- Developed strong rapport with customers and created a positive impression of the business
- Delivered the highest level of customer service by greeting, communicating, and assisting customers with online orders
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Supported loss prevention goals by monitoring shopper behavior.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Assisted customers with online ordering processes when needed and handled order fulfillment tasks.
- Performed opening and closing duties such as counting money in registers or preparing bank deposits.
- Assisted in training new temporary associates with the POS system, online ordering, and phone calls.
Education
Masters - Criminal Justice, Forensic Psychology
Liberty University
Lynchburg, VA12-2024
Certification - Paralegal
Boston University
12-2022
Bachelor's - Criminal Justice
University of North Carolina At Pembroke
08-2022
Skills
- English – Fluent (spoken and written)
- Japanese – Native spoken proficiency; basic reading and writing
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Drive, Calendar)
- Adobe Acrobat
- Westlaw (basic legal research)
Languages
Technical Skills
- Research and Analysis
- Problem Resolution
- Calendar Management and Appointment Scheduling
- Coordination with Supervisors and Cross-Functional Teams
- Written and Verbal Communication
- Organization and Time Management
- Attention to Detail
Professional Skills
Languages
Japanese: Native/Bilingual
Knowledge gained through the household (Mother’s side)
Living in Japan
Japanese School and after-school programs
Speaking: Native
Writing: Professional
Reading: Elementary
Leadership And Community Involvement
- Alpha Sigma Alpha, Secretary, Service and Giving Chairman, VP of Public Relations and Recruitment, Wellness Chair, Pembroke, NC, 2021-10-01, 2022-08-01, Keeping records of all chapter and executive board meetings, attendance, and communications., Creating promotional content to project a positive and professional image of the organization., Providing the organization with community volunteering opportunities and planning fundraising events.
- College Panhellenic Association, President, Pembroke, NC, 2021-12-01, 2022-05-01, Maintained and managed executive board, and chairs to increase productivity within the CPA, Having overall responsibility for the operation of the Panhellenic Council, running bi-weekly and special meetings.
Timeline
Juvenile Drug Treatment Court Coordinator
Cumberland County
09.2025 - Current
Teen Court and Juvenile Restitution/Community Service Coordinator
Harnett County
01.2025 - 09.2025
Human Resource Admin Coordinator/ Translator
F.C.C North Carolina, LLC
02.2023 - 01.2025
Sales Associate
Follett
08.2021 - 02.2023
Masters - Criminal Justice, Forensic Psychology
Liberty University
Certification - Paralegal
Boston University
Bachelor's - Criminal Justice
University of North Carolina At Pembroke