AMANDA ALDRIDGE
Belmont
Summary
Dynamic Regional Supported Employment Coordinator at Abound Health with expertise in client relationship management and community outreach. Proven track record in enhancing vocational training and staff recruitment, fostering strong partnerships with employers. Adept at problem-solving and scheduling coordination, ensuring optimal service delivery for individuals with IDD.
Overview
20
20
years of professional experience
Work History
REGIONAL SUPPORTED EMPLOYMENT COORDINATOR
Abound Health
03.2022 - Current
- Coordinate with staff and client/family relations to ensure services are being provided appropriately.
- Working alongside QP's to provide clinical feedback needed to address any issues and assist with providing information needed for supervision.
- Actively seeking inexperienced staff either by following up on applications, informing interested individuals in the community when asked, encouraging families that have qualified individuals that we serve and staff that are currently employed.
- Creating, maintaining, and coordinating all SE schedules to flow with all services provided for the individuals.
- Finding adequate fill-ins, when possible, for staff and clients.
- Working with staff and clients closely to ensure maximum hours are billed.
- Working with staff and clients to provide appropriate coverage requested by community employers.
- Worked alongside community partners NC Works and Goodwill corporation.
- Building relationships with community employers and resources.
- Reaching out to employers seeking information about what their needs of employees are.
- Helping explains services to employers through the hiring process.
- Maintaining communication to ensure the staff and clients are performing to company standards.
- Helping employers understand absences from lack of staff.
- Working closely through any job duty changes and schedule needs.
- Help inexperienced staff understand their roles as job coaches, answer any questions or concerns.
- Provide any additional resources that may help the staff assist clients with job seeking processes.
- Assist staff with navigating and understanding OnTarget.Clinical Program.
- Help with any question regarding clients/ families' relations.
- Provide guidance to appropriate departments when staff have questions regarding benefits etc.
- Gather all materials and resources to create learning space for clients to develop skills needed to achieve employment in the community.
- Make a list of necessary supplies needed for the discovery process.
- Oversee client schedule and billing during vocational period.
MANAGER
BOUNDLESS ABILITIES/BELIEVE IN ABILITIES
10.2014 - 03.2022
- Advocate for IDD individual to obtain employment in the community while upholding a positive representation of the company and confidentiality of staff and client.
- Building and maintaining a positive relationship with Community Employers and Resources.
- Coordinate individual supportive employment with employer's needs and inquiring performance of staff and client at work sites to ensure quality of service and safety.
- Works in correlation with site managers to implement changes needed in job duties or schedules.
- Manage large caseload of IDD individuals insuring SE Services in community.
- Served as Payroll Manager.
- Served as Accounts Receivable and Accounts Payable.
- Coordinated support employment staff regarding all scheduling.
- Oversaw the day-to-day operations of retail store.
- Monitored and assisted with all tax reporting.
- Purchased all office supplies and inventory for retail business.
- Works independently regarding day-to-day operations, demonstrating a proactive approach to problem-solving, fostering an atmosphere of teamwork.
- Budgeting and controlling labor, staff development, provides resources and support to job coaches, recruiting and training, delegating task, implementing policies and procedures, monitoring labor, scheduling, communicate objectives and results.
- SUBSIDIARY OF A SMALL MIRACLE/ ABC HUMAN SERVICES
CBS PARA-PROFESSIONAL
ABC HUMAN SERVICES
09.2005 - 10.2014
- Worked in various community-based settings operating as a member of a team offering structure, accountability, and guidance to the IDD population.
- Provided supervision to each client.
- Demonstrated a proactive approach to problem solving, maintaining professional development.
- Provided positive role modeling, encouragement, support, and feedback to all clients.
- Established and maintained a professional working relationship with parents, schools, social workers, case managers and all other parties involved in the treatment process of each client.
- Transportation of clients to all activities.
Education
ASSOCIATESS PROGRAM - GASTONIA, NC
GASTON COLLEGE
GASTONIA, NC01.2002
HIGH SCHOOL DIPLOMA - BELMONT, NC
SOUTH POINT
BELMONT, NC01.1999
Skills
- Client relationship management
- Scheduling coordination
- Vocational training
- Billing oversight
- Job coaching support
- Community outreach
- staff recruitment
- case management
- problem solving
- Training facilitation
- Community networking
- team collaboration
References
AVAILABLE UPON REQUEST
Timeline
REGIONAL SUPPORTED EMPLOYMENT COORDINATOR
Abound Health
03.2022 - Current
MANAGER
BOUNDLESS ABILITIES/BELIEVE IN ABILITIES
10.2014 - 03.2022
CBS PARA-PROFESSIONAL
ABC HUMAN SERVICES
09.2005 - 10.2014
ASSOCIATESS PROGRAM - GASTONIA, NC
GASTON COLLEGE
HIGH SCHOOL DIPLOMA - BELMONT, NC
SOUTH POINT