Amalya Mowery

Another Broken Egg Cafe

07.2014 - Current

Collaborated with team members to develop best practices for consistent customer service delivery.
Handled guest inquiries via telephone, email, and in-person communication, ensuring accurate delivery.
Worked closely with colleagues across departments to enhance overall guest experience.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed expense reports, ensuring accurate documentation of spending for budgeting purposes.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Oversaw filing systems, entered data and completed other clerical tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Organized team schedules, ensuring adequate staffing levels for operations.
Demonstrated adaptability by quickly mastering new software applications for various tasks.
Verified payroll, vacation and sick time hours to support accounting processes.
Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
Coordinated job postings, background checks, reference evaluations, and advertisements for maximum exposure and response rate.

Summary