Alyssa Grinnell
Durham
Summary
Highly skilled Stock Specialist with background in monitoring inventory levels, conducting audits and managing stock controls. Previous roles involved successful resolution of discrepancies, improved operational efficiency and enhanced team collaboration.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
In-Stock Specialist (formerly Scanning Specialist)
The Fresh Market
Durham
07.2016 - Current
- Price integrity: ensuring guests are being charged the correct amount, items scan at their correct amount
- Signage: maintained electronic tags and signs across the store; created chalkboards to call out focus items and daily deals displayed in front of the store
- Inventories: assisted in quarterly inventory of grocery, bulk, coffee/candy, gift center and floral
- Planogram resets
- Managed stock levels to ensure product availability on store shelves.
- Organized inventory in backroom for efficient retrieval and restocking.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to complete tasks efficiently and accurately.
- Regularly checked expiration dates on packaged goods and disposed of outdated items.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Replenished items to maintain stock availability.
- Faced products on shelves and displays to meet company policies.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Updated products with new pricing or temporary promotion signs to increase sales.
Front End Assistant
The Fresh Market
Durham
12.2014 - 07.2016
- Assisted customers with product selection and provided exceptional service.
- Handled cash transactions accurately and processed customer payments efficiently.
- Trained new staff on front end procedures and customer service standards.
- Addressed customer inquiries and resolved issues in a timely manner.
- Ensured compliance with all applicable laws, regulations, safety requirements, and company policies.
- Assisted in training new staff members on basic front end operations.
- Answered incoming calls from customers regarding products or services offered by the store.
- Processed returns efficiently and accurately following established procedures.
- Greeted customers and provided assistance with inquiries.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
The Fresh Market
Chapel Hill
09.2013 - 12.2014
- Processed customer transactions efficiently and accurately at a grocery retail environment.
- Assisted customers with product inquiries and provided exceptional service throughout their visit.
- Maintained cleanliness and organization of checkout areas, ensuring a welcoming atmosphere.
Coffee/candy specialist
The Fresh Market
Greensboro
04.2008 - 09.2013
- Developed product knowledge to assist customers with selections.
- Collaborated with team members to maintain store organization and cleanliness.
- Implemented effective merchandising strategies to enhance product visibility.
- Placed product orders
- Inventory
Baker
The Fresh Market
Greensboro
06.2003 - 04.2008
- Prepared a variety of baked goods daily for customer sales.
- Managed inventory of ingredients to ensure freshness and availability.
- Operated industrial baking equipment following safety protocols.
- Assisted in creating training manuals
- Traveled to other stores to train other bakers
Education
Bachelor of Arts - Media Studies
University of North Carolina At Greensboro
Greensboro, NC 08.1996 - 05.2000
Skills
- Price integrity
- Stock management
- Inventory oversight
- Planogram execution
References
References available upon request.
Timeline
In-Stock Specialist (formerly Scanning Specialist)
The Fresh Market
07.2016 - Current
Front End Assistant
The Fresh Market
12.2014 - 07.2016
Cashier
The Fresh Market
09.2013 - 12.2014
Coffee/candy specialist
The Fresh Market
04.2008 - 09.2013
Baker
The Fresh Market
06.2003 - 04.2008
Bachelor of Arts - Media Studies
University of North Carolina At Greensboro
08.1996 - 05.2000